# Yalu Y. > Strategic Design Leader | AI for Healthcare | Create with AI Location: San Francisco, California, United States Profile: https://flows.cv/yalu 👋🏼 I’m Yalu, designer turned PM who creates with AI, strategic leader who makes sh*t happen, and passionate about making a meaningful impact on the world. ・10+ years of hybrid experience in product design and management in San Francisco. ・Built products from 0 to 1 and beyond, from discovery to delivery. ・Versatile in leading complex initiatives and creating experimental prototypes with AI. ・Experienced with AI-powered workflow and product building. ・Nurtured high-performing teams in the fast-evolving AI landscape. ・Worked with clients from Fortune 500s to small startups on enterprise-centric or consumer-facing products. With a strong growth mindset, I am an adaptable self-starter who embraces perspectives, harnesses ambiguity, and thrives in challenges. When I’m not working, you will find me trekking in the wilderness, strolling with my daughter in the neighborhood, or writing about my AI experiments. ## Work Experience ### Staff Product Designer, AI @ Hinge Health Jan 2025 – Present | San Francisco Bay Area + Designing agentic care for musculoskeletal health (MSK) and beyond across product, conversation, and prompt design and evals. + Partnering closely with clinicians, AI engineers, data scientists, and product leaders to deliver clinically safe, member-friendly, data-informed healthcare experiences. + Creating AI prototypes to demonstrate concepts and facilitate alignment. ### Staff Product Manager @ Chegg Inc. Jan 2024 – Jan 2025 + Oversaw the product strategy and execution of native apps. + Built experimental prototypes with AI tools and validated the desirability and feasibility with users. ### Senior UX Design Manager @ Chegg Inc. Jan 2024 – Jan 2024 | San Francisco Bay Area + Influencing product vision and innovation with strategic discovery: To strengthen product competitiveness, partnered with Chief Academic Officer to initiate 2 discovery workstreams to deepen learning and engagement. As interim PM, set product strategy, aligned stakeholders, and presented narratives to executives, leading to 3 prioritized ideas in development. + Influencing stakeholders with user-centered and data-informed design process: Coached 4 designers to leverage qual. and quant. data to better align conversational design with student mental model and establish hypotheses, successfully influencing roadmap planning and convincing stakeholders to test a hybrid Search-Chat UX paradigm, which increased content engagement. ### UX Design Manager @ Chegg Inc. Jan 2021 – Jan 2024 | San Francisco Bay Area + Championed user-centered and data-informed design process: To reinvigorate growth flywheel of our flagship product Chegg Study, collaborated with PM, researcher, business analyst to identify root causes and opportunities with data insights. Managed 2 designers to scale 7 of 12 launched experiments, which drove 15% directional lift in question posting engagement.  + Drove strategic discovery to influence product vision and innovation: Set up processes to empower cross-functional teams to envision big while balancing immediate needs. Created a 2-year North Star vision of an interactive learning companion and Ask Chegg Anything. It contributed to a company-wide pivot, a new AI-powered learning experience CheggMate. Led the team to launch its Alpha from 0 to 1 within two months. Guided them through changes in the evolving AI landscape.  + Oversaw a multifaceted organizational-scale product overhaul: Spearheaded the design function of a pivotal OKR involving 10+ designers and 300+ cross-functional partners. Increased team velocity by 3x with a more agile design process and weekly checkpoints. Actively monitored student feedback and analytics as we ramped through multiple milestones to derisk and improve the experience, which led to 74% YoY increase in questions asked and increased retention. + Nurtured a growth-minded high-performing team: Scaled my direct team from 3 to 6 designers. Hired and onboarded 4 designers of various levels who thrived in the company. Sought after opportunities to level up team members and increase their visibility. ### Lead UX Designer @ Chegg Inc. Jan 2020 – Jan 2021 | San Francisco, California, United States + Led designs and contributed to product strategies for our new Exam Prep offering. + Collaborated tightly with my cross-functional team to experiment and iterate fast on novel solutions that later contributed to a company-wide product strategy. + Mentored other designers in their projects and career growth. ### Senior UX Designer @ Chegg Inc. Jan 2019 – Jan 2020 | San Francisco, California, United States + Led UX designs and strategies for online on-demand chat-based tutoring service as well as a new Practice experience. + Built products from 0 to 1 with a nimble working style to deliver MVP while helping the team see the ambitious vision. + Leveraged several design toolkits such as service blueprint, concept map, experience map, design sprints, etc. to facilitate cross-business and cross-function collaboration and alignment. ### UX Designer @ Chegg Inc. Jan 2017 – Jan 2019 | San Francisco Bay Area + Led multiple projects involving product definition, concept designs, wireframes, interactive prototypes, visual comps, design specs, UX QA, etc. + Initiated and led motion design efforts to elevate the UX of Chegg products. + Collaborated with a cross-functional team of UX, GM, PM, engineers, data scientists, business analyst, etc. to envision the future of online tutoring experience. ### Senior Experience Designer @ EchoUser Jan 2017 – Jan 2017 | San Francisco Bay Area ### Experience Designer @ EchoUser Jan 2014 – Jan 2017 | San Francisco Bay Area + Designed user experiences for consumer-facing and enterprise-centric products from conceptual to production ready. + Worked with clients ranging from startup to corporate including GE, Google, Gooru, Juniper, etc. and achieved high client satisfaction. + Honed skills in conceptual designs, interaction designs, data visualizations, pattern library, UX strategy, project management, client management, etc. + Collaborated effectively with diverse teams of UX, PMs, engineers, data scientists, copywriters, etc. + Took initiatives on various internal projects including a company wide Mentorship Program. + Participated in hiring process and mentored junior designers. ### Associate Instructor @ Indiana University Jan 2013 – Jan 2013 | Bloomington, Indiana Area Led lab session for undergrads in I308 Information Representation. ### Mentor @ Indiana University Jan 2013 – Jan 2013 | Bloomington, Indiana Area Mentored first year graduate students in the course of I542 Interaction Design Practice. ### User Experience Design Intern | Reality Capture Team @ Autodesk Jan 2013 – Jan 2013 | San Francisco Bay Area + Created a new augmented reality mobile application and communicated design through storyboards and interactive Axure prototype. + Initiated and conducted user research with several 3D artists to get fundamental insights. + Directed and produced a concept video with Adobe After Effects and Premiere for a final presentation to VPs. ### Product Manager Intern @ Umeng Jan 2011 – Jan 2011 + Performed data analysis on mobile devices, mobile application distribution channels, and market share of mobile ads to provide insights for product design. + Designed electronic direct marketing email styles. + Supported website front-end development with CSS and JS. + Made flash videos for Developer Salon and Umeng products. ## Education ### Master's degree in Human Computer Interaction Design Indiana University Bloomington ### Bachelor of Engineering (BE) in Software Engineering Wuhan University ## Contact & Social - LinkedIn: https://linkedin.com/in/yalu-ye-ux - Portfolio: http://www.yalu.design --- Source: https://flows.cv/yalu JSON Resume: https://flows.cv/yalu/resume.json Last updated: 2026-04-13