Led and improved QA processes, delivering training sessions and promoting QA best practices across the team.

Contributed to the development and release of an updated influencer campaign management strategy, enhancing UI/UX and overall campaign execution workflows.

Created Test Strategy for mobile-specific testing (different devices, OS versions, screen sizes, permissions, network conditions)

Designed, implemented, and maintained automated web UI tests using Playwright (Python+Pytest) for critical smoke, regression, and end-to-end user flows.

Maintained mobile automation tests for Appium (Python + Pytest)

Integrated automated test suites into CI/CD pipelines (Jenkins) to provide fast and reliable feedback on builds.

Performed functional, exploratory, regression, end-to-end, mobile and UAT testing, ensuring stable and high-quality product releases.

Designed and maintained test cases aligned with STLC, ensuring full traceability using Jira, TestRail, and Confluence.

Validated database integrity using Microsoft SQL Server to support data accuracy and consistency.

Performed end-to-end testing of mobile applications on Android, covering critical user journeys including onboarding, scheduling, payments, subscriptions, and AI-driven features

Validated cross-platform React Native applications integrated with Firebase and AWS services.

Conducted functional, regression, exploratory, and UAT testing, focusing on usability, edge cases, and real-world user behavior.

Verified application according to mobile UX guidelines (iOS Human Interface Guidelines / Material Design)

Supported release readiness by validating production builds and critical paths prior to deployment.

Conducted manual, regression, functional, exploratory, and system testing based on Salesforce architecture, including objects, workflows, validation rules, Salesforce security model, including roles, profiles, field-level security, and performed integration testing between Salesforce third-party apps by using Salesforce native testing tools such as Developer Console, Salesforce Inspector and Workbench along with SOQL, JavaScript, and Agile methodologies.

Created and executed a comprehensive test strategy for SaaS, regulated test processes across offshore and onsite QA teams, and prioritized tasks to meet deadlines.

Integrated Lighthouse audits into the QA process to provide visibility into accessibility and performance metrics for each release.

Analyzed new business features and ensure they are testable and have non-ambiguous requirements across systems.

Designed end-to-end tests following Test-Driven Development, collected test metrics, and generated reports using Jira Test Management tool Zephyr.

Performed defect management by improving bug tracking workflows via Azure DevOps and conducted database validation using SQL queries.

Actively participated in Sprint Planning, Retrospectives and other SCRUM ceremonies according SDLC to ensure Product Road Mapping and delivery before deadlines.

Conducted manual, functional, black-box, regression and mobile-specific testing while ensuring defect resolution on schedule.

Contributed to successful ISO/IEC 27001 certification by providing QA documentation, ensuring test evidence, and aligning test processes with security and quality controls.

Documented clear and comprehensive test cases and bug reports in HP ALM, analyzing root causes using Chrome DevTools, Fiddler, and Postman API.

Performed integration, system, usability, and acceptance testing to ensure coverage and control.

Developed test cases in TestRail and reduced test cycle time.

Enhanced mobile testing on Android and iOS using Charles, Android Studio, Vysor, and Xcode.

Developed and maintained automation tests with Java, Selenium WebDriver, and IntelliJ IDEA.

Created REST API tests using Postman and Appium, integrating them into the CI/CD pipeline.

Supported testing on Virtual Machines (VM) and AWS Device Farm, ensuring smooth cloud-based product performance.

Created detailed test cases in TestLink and tracked bugs in Mantis

Used browser developer tools and SQL for debugging and data validation during testing cycles

Maintained test cases, scripts, and checklists to ensure comprehensive testing coverage

Reported and reproduced bugs, improving software quality and reducing deployment issues

Conducted mobile demos and collaborated with development teams to refine testing processes.