• Owned 0→1 to iteration for a GenAI Assistant serving IT admins; drove adoption 3% → 15% by optimizing entry points and landing experience.

• Built and shipped core assistant features: data analysis, configuration, and troubleshooting flows for meetings and device management.

• Leading the design of autonomous Agentic AI workflows for IT Admins, defining "human-in-the-loop" interaction patterns that balance automation speed with user trust and control.

• Enhanced global search experience with an LLM-based retrieval-and-ranking layer.

• Prototyped fast with AI + code (Figma Make, v0, Cursor) and delivered an internal Figma plugin to increase design throughput.

• Led UX design projects for SAP Fieldglass, a B2B enterprise VMS software, enhancing application usability.

• Redesigned Fieldglass’s Worker Dashboard, Statement of Work Dashboard, and Homepage.

• Collaborated with cross-functional team and applied human-centered design principles throughout the product lifecycle, from user research to high-fidelity prototyping.

• Contributed to SAP Fiori design system, enhancing consistency and scalability of UX across applications.

• Designed the Atlas web application (Data Visualization Tool) course collections feature and the schedule builder feature targeted to 20,000+ users

• Helped to design Atlas’s design system, researched and designed new data visualization patterns and interaction patterns

• Designed interaction features for Problem Roulette web application(Online quiz platform): Dashboard Redesign, Research Manager Redesign, Challenge Mode Feature, Improve Problem Editing Experience, etc