# Yankun Wang > Product Designer @ Cisco Webex Location: San Francisco Bay Area, United States Profile: https://flows.cv/yankun I’m an AI-first product designer with 5 years crafting enterprise/B2B platforms. Passionately human-centered and relentlessly curious, I’m currently crafting the AI Assistant experience in Webex Control Hub to empower IT teams. ## Work Experience ### Product Designer @ Cisco Jan 2024 – Present | Milpitas, California, United States - Owned 0→1 to iteration for a GenAI Assistant serving IT admins; drove adoption 3% → 15% by optimizing entry points and landing experience. - Built and shipped core assistant features: data analysis, configuration, and troubleshooting flows for meetings and device management. - Leading the design of autonomous Agentic AI workflows for IT Admins, defining "human-in-the-loop" interaction patterns that balance automation speed with user trust and control. - Enhanced global search experience with an LLM-based retrieval-and-ranking layer. - Prototyped fast with AI + code (Figma Make, v0, Cursor) and delivered an internal Figma plugin to increase design throughput. ### UX Designer @ SAP Jan 2020 – Jan 2024 | Palo Alto, California, United States • Led UX design projects for SAP Fieldglass, a B2B enterprise VMS software, enhancing application usability. • Redesigned Fieldglass’s Worker Dashboard, Statement of Work Dashboard, and Homepage. • Collaborated with cross-functional team and applied human-centered design principles throughout the product lifecycle, from user research to high-fidelity prototyping. • Contributed to SAP Fiori design system, enhancing consistency and scalability of UX across applications. ### UX Design Intern @ University of Michigan - Center for Academic Innovation Jan 2019 – Jan 2019 | Ann Arbor, MI • Designed the Atlas web application (Data Visualization Tool) course collections feature and the schedule builder feature targeted to 20,000+ users • Helped to design Atlas’s design system, researched and designed new data visualization patterns and interaction patterns • Designed interaction features for Problem Roulette web application(Online quiz platform): Dashboard Redesign, Research Manager Redesign, Challenge Mode Feature, Improve Problem Editing Experience, etc ## Education ### Master of Science - MS in Human Computer Interaction University of Michigan - School of Information ### Bachelor of Science - BS in Architecture University of Michigan ## Contact & Social - LinkedIn: https://linkedin.com/in/yankun-wang - Portfolio: https://yankun.one --- Source: https://flows.cv/yankun JSON Resume: https://flows.cv/yankun/resume.json Last updated: 2026-04-13