# Yeki Giles > Retired UX/UI/Product Design Manager Location: San Francisco Bay Area, United States Profile: https://flows.cv/yeki I am a user-centered designer. I strive to understand what users are thinking, feeling, and doing. I believe design can improve lives of many while bring profitability to your company. I welcome ambiguity, and I am always delighted to work on complex sets of problems. I would love to continue building enterprise level products to bring efficiency and simplicity in life. ## Work Experience ### Retired @ Stickfiguredesign Jan 2024 – Present I decided to take time off from work in order to do what I want, when and how I want to do it. ### Sr. Product Design Manager @ Zoom Jan 2024 – Jan 2024 Customer Experience and Phone at Zoom ### Product Design Manager @ Contact Center @ Zoom Jan 2021 – Jan 2024 ### Design Lead @ Zoom Apps @ Zoom Jan 2021 – Jan 2021 ### Principal product designer @ Merit Jan 2019 – Jan 2021 | Millbrae, California ### Head of UX @ GLIDR Jan 2018 – Jan 2019 | San Francisco Bay Area I lead UX at Glidr.io, the creator of an innovation vetting and delivery product. I close the innovation loop by delivering a product that allows product owners to plan and prioritize innovative ideas and actualize them. ### Principal UX/UI Designer @ Ingram Micro Commerce & Lifecycle Services Jan 2014 – Jan 2018 I reported directly to the Vice President of Product and owned Shipwire’s user experience and managed other designers to deliver innovative products in the e-commerce and third party logistics space. I was responsible for growing retailers across different channels and globally. ### Sr. Product Designer - Platform @ Groupon Jan 2013 – Jan 2014 I was a design owner and lead for the deal page. I worked closely with customers and internal teams to set vision, and I maintained the deal page’s design roadmap to strategically improve the experience for the consumer and the business. ### Sr. UX/UI Designer @ TeleNav Jan 2011 – Jan 2013 | Sunnyvale, California I was a core member of the team that designed and launched the award-winning mobile navigation application, Scout. The product shifted Telenav’s business orientation from business-to-business to business-to-consumer. ### User Experience Designer @ Roche Diagnostics New Concept Incubator Jan 2008 – Jan 2011 | South San Francisco Roche New Concept Incubator was chartered to explore radical new growth opportunities for Roche Diabetes Care. I was a crucial member of designing the life style management ecosystem for people with Type 2 Diabetes. ### Industrial Designer @ ELPCI Inc. Jan 2008 – Jan 2011 Together with the Principal Designer/Owner, designed a wide range of home cleaning and consumer home products for a large corporation. Using user research, product immersion, and competitive landscape, I designed solutions that meet user needs. I used sketching and rapid prototyping to design the solution and created user testing materials, including storyboards. The products are scheduled for consumer release. ### User Interaction/Interface Design Intern @ Panasonic Jan 2008 – Jan 2008 Working with a team of engineers, I designed the user interface for a home security solution. I generated exciting ideas for the user interaction of a transportation system. I developed user testing materials that were utilized in the final user testing for a home entertainment product. ### Indurstrial Design Intern @ Rick Lee Design Jan 2006 – Jan 2006 I supported the Principal Designer/Owner to design innovative furniture solutions for the home and public spaces. I conducted research, produced sketches and created mockups. I also completed 3D CAD modeling and rendering using a variety of software tools. ### Industrial Design Intern @ MaLabs/Super Talent Jan 2006 – Jan 2006 Working together with mechanical engineers and marketing staff, I designed highly portable and visually appealing USB flash devices. ## Education ### B.S. Industrial Design in Design San José State University ### built environment in industrial design UNSW ## Contact & Social - LinkedIn: https://linkedin.com/in/yekigiles --- Source: https://flows.cv/yeki JSON Resume: https://flows.cv/yeki/resume.json Last updated: 2026-04-13