Full-stack Engineer with a past life as an artist from the gaming industry.
My strongest super power is facilitating communication and driving cross-functional initiatives across multiple-teams AKA "asking a million clarifying questions until everyone actually understands what we're all about to build", level-setting...
Engineered high-impact solutions and significant cost savings: Developed an algorithm update that improved automation capacity by 600% and reduced processing load by 80%; identified and rectified a complex, multi-team bug, saving the company thousands of dollars.
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Championed extensive cross-functional collaboration and technical leadership: Orchestrated efforts across 5+ teams and their Engineering, Design, Product, and QA partners to rapidly ship 9 "built-for-you" GenAi automation experiences, generating over $1M+ in value for customers.
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Enhanced system reliability and incident management: Designed and implemented a fault-tolerant mechanism that improved system resilience during critical events, significantly reducing user impact and ensuring service continuity; created an automated job to streamline incident response and remediation.
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Mentored and unblocked engineers, fostering team growth: Provided extensive technical guidance, organized pairing sessions, and conducted thorough PR reviews, notably improving team efficiency and code quality.
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Participated in strategic architectural modernization and led technical documentation: Contributed to evolving core platform architecture for enhanced scalability and maintainability; spearheaded documentation efforts for existing automation systems.
Launched foundational product features: Played a key role in the development and release of Mailchimp's Automation Flows, notably contributing to its core processor and overall functionality.
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Improved product quality and user experience through extensive cross-functional collaboration: Proactively identified and led efforts to resolve significant UI issues with the product, working closely with Design and Product partners to ensure a more consistent and user-friendly experience.
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Drove codebase modernization efforts: Led initiatives to update and streamline front-end components, significantly improving maintainability and development efficiency.
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Developed critical operational guides and onboarding resources: Created an on-call guide that became integral to new engineer onboarding, significantly reducing anxiety and improving incident response.
Modernized legacy systems and reduced technical debt: Updated and maintained PHP codebase, successfully implementing new features across both front-end and back-end while proactively removing deprecated code to enhance system health.
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Drove data-informed product decisions: Implemented and analyzed A/B experiments to gather user insights, integrating successful findings into the core application to optimize user experience.
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Facilitated collaborative development and successful deployments: Provided technical expertise within distributed, cross-functional teams, collaborating from initial design feasibility through to successful product deployment.
