# Yena K. > Senior Software Engineer at Intuit Mailchimp Location: New York City Metropolitan Area, United States Profile: https://flows.cv/yena Full-stack Engineer with a past life as an artist from the gaming industry. My strongest super power is facilitating communication and driving cross-functional initiatives across multiple-teams AKA "asking a million clarifying questions until everyone actually understands what we're all about to build", level-setting and untangling complex situations for the benefit of teams and stakeholders. Programming Languages: Javascript/Typescript, PHP, Python Front-end: React, HTML, CSS, Responsive Design Back-end: MySQL, RESTful APIs Tools & Technologies: Git, Jira, Docker, Kubernetes, Jenkins, CI/CD Creative Software: Adobe Photoshop ## Work Experience ### Senior Software Engineer @ Intuit Mailchimp Jan 2021 – Present | New York City Metropolitan Area - Engineered high-impact solutions and significant cost savings: Developed an algorithm update that improved automation capacity by 600% and reduced processing load by 80%; identified and rectified a complex, multi-team bug, saving the company thousands of dollars. - Championed extensive cross-functional collaboration and technical leadership: Orchestrated efforts across 5+ teams and their Engineering, Design, Product, and QA partners to rapidly ship 9 "built-for-you" GenAi automation experiences, generating over $1M+ in value for customers. - Enhanced system reliability and incident management: Designed and implemented a fault-tolerant mechanism that improved system resilience during critical events, significantly reducing user impact and ensuring service continuity; created an automated job to streamline incident response and remediation. - Mentored and unblocked engineers, fostering team growth: Provided extensive technical guidance, organized pairing sessions, and conducted thorough PR reviews, notably improving team efficiency and code quality. - Participated in strategic architectural modernization and led technical documentation: Contributed to evolving core platform architecture for enhanced scalability and maintainability; spearheaded documentation efforts for existing automation systems. ### Software Engineer III @ Intuit Mailchimp Jan 2020 – Jan 2021 - Launched foundational product features: Played a key role in the development and release of Mailchimp's Automation Flows, notably contributing to its core processor and overall functionality. - Improved product quality and user experience through extensive cross-functional collaboration: Proactively identified and led efforts to resolve significant UI issues with the product, working closely with Design and Product partners to ensure a more consistent and user-friendly experience. - Drove codebase modernization efforts: Led initiatives to update and streamline front-end components, significantly improving maintainability and development efficiency. - Developed critical operational guides and onboarding resources: Created an on-call guide that became integral to new engineer onboarding, significantly reducing anxiety and improving incident response. ### Software Engineer II @ Intuit Mailchimp Jan 2018 – Jan 2020 | Oakland, California - Modernized legacy systems and reduced technical debt: Updated and maintained PHP codebase, successfully implementing new features across both front-end and back-end while proactively removing deprecated code to enhance system health. - Drove data-informed product decisions: Implemented and analyzed A/B experiments to gather user insights, integrating successful findings into the core application to optimize user experience. - Facilitated collaborative development and successful deployments: Provided technical expertise within distributed, cross-functional teams, collaborating from initial design feasibility through to successful product deployment. ### Software Engineer - Frontend @ RWS Jan 2015 – Jan 2018 | San Francisco Bay Area Started as Junior Software Engineer, then promoted to Software Engineer. - Updated and maintained AURORA Platform using Javascript, AngularJS, jQuery, HTML5/CSS3 (SASS), Handlebars, PHP, Git, and Adobe Photoshop. - Lead Engineer in regards to Front-End/UI/UX-based decisions. - Created and maintained the AURORA UI Styleguide and Javascript Styleguide. - Updated existing areas of AURORA Platform to ensure it aligned with current standards. - Ensured that all current and future projects were created in accordance with the Styleguide. - Updated LUZ Email Stack to current design as specified by designer and ensured emails would maintain a consistent look across all major email clients. ### Freelance Illustrator @ Clients Jan 2014 – Jan 2015 Produced artwork for a wide variety of projects from personal commissions to contract work for Facebook's Sticker program. Adapted to various styles while adhering to strict guidelines, the needs of my client, and what the artwork would eventually be utilized for. ### Senior Artist @ TinyCo Jan 2012 – Jan 2013 Designed and created vector and raster assets (characters, environments, weapons) for multiple games while maintaining uniformity and consistency in the overall style of each game. Coordinated closely with Content Manager, Animators, and other Artists to determine art content planning for monthly events in order to spark player interest and increase player retention. Worked with Community Management team to engage players on the community forums and drive up overall excitement amongst users for upcoming content. Worked in a fast-paced, studio environment under tight deadlines. ## Education ### Computer Science Hackbright Academy Jan 2015 – Jan 2015 ### Illustration Academy of Art University Jan 2007 – Jan 2012 ## Contact & Social - LinkedIn: https://linkedin.com/in/yanareku - GitHub: https://github.com/YanareKu - Website: http://yanareku.com --- Source: https://flows.cv/yena JSON Resume: https://flows.cv/yena/resume.json Last updated: 2026-03-22