@ QuickBooks Growth

@ QuickBooks Payroll Agent

@ QuickBooks Time

@ QuickBooks Time

@ Credit Karma to TurboTax Fast Filing

@TurboTax

• Designed and developed high-fidelity digital resource intranet prototype

for Tech client's Corporate Strategy Team, optimizing overall organization and

distribution of 1200+ disparate assets of different file formats

• Conceptualized and validated overall site information architecture, user

personas and task flows of tech client’s resource site through stakeholder

interviews, ideation workshops and user testing across departments.

• Worked with CPO, COO and core product team to increase user adoption for SAP Eureka’s Claims Management System.

• Researched gamification methods tailored for enterprise software through a playbook co-authored and published by SAP Eureka,

• Delivered proof-of-concept prototype with developed gamification features (points/badge system).

• Features secured by CPO to be developed next quarter (Q1 2021).

• Conducted extensive user testing to refine final product features.