💙 Reach out to me at yifandengdesign@gmail.com I bring a wealth of expertise in the tech industry, particularly in SaaS and mobile applications. I tackled complex enterprise challenges while ensuring that my solutions were not only aesthetically appealing but also highly functional and user-friendly.

2024 — NowServiceNowSenior Product Designer

2024 — Now

Santa Clara, California, United States

AI Agent Dev Tools

ServiceNow IDE

2022 — 2024HarnessProduct Designer

2022 — 2024

San Francisco Bay Area

Led the design of Gitness, a web-based code hosting product from scratch, which launched successfully in Sep 2023, amassing 5,000+ GitHub stars and garnering recognition on Hacker News by Y Combinator, while continuously enhancing usability through real user feedback

Redesigned overview dashboard for Harness SaaS platform, through 8 rounds of design review with experts and iterations, leveraging outstanding skills in data visualization and interaction design, achieving significant recognition and making a considerable impact within Harness's core customers

Designed the Gen AI features in developer tools for rapid code analysis and digestion, streamlining the search for code snippets and troubleshooting to swiftly respond to customer needs and tech trends

2020 — 2021MicrosoftUser Experience Designer

2020 — 2021

Worked with the Bing search team to define the experience and inform decisions for Microsoft Start launched in Sep 2021

Owned the design process of search-related features, including instant search, camera search, and search history management process

Created 50+ high-fidelity mock-ups and 10 interactive prototypes, leveraged learning from research and data from past user behaviors

2020 — 2020AlibabaUser Experience Designer

2020 — 2020

Improved the online-shopping experience of Taobao (the No.1 E-commerce platform in China), which impacts more than 500 million users

Conducted 10 in-depth interviews and user research to contribute key insights that leveraged the User-Generated Content to attract customers

Balanced the business goal with user needs by pitching multiple design sprints with cross-functional teams

2020 — 2020Human-Computer Interaction Institute - Carnegie Mellon University - School of Computer ScienceResearch Assistant & Project Manager

2020 — 2020

Led the development of the project “Audio Game with a Purpose” which is a hybrid mobile-desktop experience for Twitch communities to provide crowdsourced audio data from their environments. Be responsible for set-up, implementation, and data collection for these studies.

60% research and 40% team management on the development of a hybrid mobile-desktop sound collection system with 8 members team

Initiated and built up the evaluation strategy for system efficiency

Helped build the alignment with designers and developers on the product roadmap

Education

Carnegie Mellon University

Master's degree

South China University of Technology

Experience+

Education

Master's degree

Bachelor