# Yifan Deng

> Senior Product Designer @ ServiceNow; Ex: Microsoft, Alibaba

Location: Mountain View, California, United States
Profile: https://flows.cv/yifan

💙 Reach out to me at yifandengdesign@gmail.com
I bring a wealth of expertise in the tech industry, particularly in SaaS and mobile applications. I tackled complex enterprise challenges while ensuring that my solutions were not only aesthetically appealing but also highly functional and user-friendly. This combination of technical knowledge and a commitment to user-focused design allows me to create products that are both innovative and aligned with user needs and business objectives.

## Work Experience
### Senior Product Designer @ ServiceNow
Jan 2024 – Present | Santa Clara, California, United States
AI Agent Dev Tools
ServiceNow IDE

### Product Designer @ Harness
Jan 2022 – Jan 2024 | San Francisco Bay Area
- Led the design of Gitness, a web-based code hosting product from scratch, which launched successfully in Sep 2023, amassing 5,000+  GitHub stars and garnering recognition on Hacker News by Y Combinator, while continuously enhancing usability through real user feedback
- Redesigned overview dashboard for Harness SaaS platform, through 8 rounds of design review with experts and iterations, leveraging outstanding skills in data visualization and interaction design, achieving significant recognition and making a considerable impact within Harness's core customers
- Designed the Gen AI features in developer tools for rapid code analysis and digestion, streamlining the search for code snippets and troubleshooting to swiftly respond to customer needs and tech trends

### User Experience Designer @ Microsoft
Jan 2020 – Jan 2021
- Worked with the Bing search team to define the experience and inform decisions for Microsoft Start launched in Sep 2021
- Owned the design process of search-related features, including instant search, camera search, and search history management process
- Created 50+ high-fidelity mock-ups and 10 interactive prototypes, leveraged learning from research and data from past user behaviors

### User Experience Designer @ Alibaba
Jan 2020 – Jan 2020
- Improved the online-shopping experience of Taobao (the No.1 E-commerce platform in China), which impacts more than 500 million users
- Conducted 10 in-depth interviews and user research to contribute key insights that leveraged the User-Generated Content to attract customers
- Balanced the business goal with user needs by pitching multiple design sprints with cross-functional teams

### Research Assistant & Project Manager @ Human-Computer Interaction Institute - Carnegie Mellon University - School of Computer Science
Jan 2020 – Jan 2020
- Led the development of the project “Audio Game with a Purpose” which is a hybrid mobile-desktop experience for Twitch communities to provide crowdsourced audio data from their environments. Be responsible for set-up, implementation, and data collection for these studies.
- 60% research and 40% team management on the development of a hybrid mobile-desktop sound collection system with 8 members team
- Initiated and built up the evaluation strategy for system efficiency
- Helped build the alignment with designers and developers on the product roadmap

### Product Manager @ IFLYTEK CO., LTD
Jan 2018 – Jan 2018


## Education
### Master's degree in entertainment technology
Carnegie Mellon University

### Bachelor in Industrial Design
South China University of Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/yifandengdesign

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Source: https://flows.cv/yifan
JSON Resume: https://flows.cv/yifan/resume.json
Last updated: 2026-02-23