• Led the end-to-end design of the client-facing Cyber Security web application and built the product from ground zero to its launch, resulting in a 70% increase in the user base.

• Implemented a comprehensive self-service knowledge base for the SaaS product, leading to reduced customer support tickets by 40% and increased customer satisfaction.

• Redesigned the company's internal app to streamline the workflow, leading to a 55% higher click-through rate.

• Designed and implemented a robust design system, collaborating closely with front-end developers to document and test components in Storybook.

• Designing customer relationship management products from scratch.

• Collaborating with a cross-functional team.

• Translating requirements into appealing high-fidelity mockups using

Sketch and Adobe XD.

• Building interactive prototypes for user-testing and stakeholder presentations

using Figma.

• Created a peer to peer tool rental mobile app from scratch as the only designer in the team.

• Collaborated with the product manager to find opportunities for new features & validate assumptions through user research and testing.

• Conducted user interviews.

• Developed personas, site maps, task flow, and wireframes.

• Built interactive prototype and final UI design using Sketch and Principle.

• Work on commercial and residential projects in various scales.

• Actively involved in all architecture design phases.

• Develop design drawings based on feedback from team meetings and client meetings.

• Collaborate with project managers in several design teams.

• Coordinate with consultants from different specialties to develop the design.

• Meeting with DBI to revise the permit set and the bid set.