An experienced user experience designer with track records of driving product design, planning product solutions with cross-functional stakeholders, building prototypes from low to high fidelity and conducting usability engineering.
· Led and launched design of DD Virtual Edition, first cloud-based disaster recovery management tool of DataDomain. Planned product solutions by closely working with engineers and product managers to leverage feasibility, usability, and business values; drove UX vision, created workflows and story maps; delivered, communicated and demonstrated design via wireframes and high-fidelity prototypes;
·Led design of 2 products under DataDomain which allowed customers to increase elasticity and scalability of secondary data on cloud. Created a minimum viable product by collaborating with engineer and product teams; defined a consistent interaction pattern and visual language across products; managed agile process with different development teams to ensure successful delivery; executed design from information architects to interactive prototypes;
·Conducted 60 Usability tests in EMC WORLD in 4 years and ran 20 contextual inquiries in fields, resulting in incremental enhancement of user experience and GUI adoption.
Sponsored by Bank of America and guided by Carnegie Mellon University, the aim of this intern project was to explore how banking and finance-related activities could be translated into an interactive television and mobile experience for households. I was working in a 5-person team to lead user research and user experience. I drove the delivery of one user research report, one design report and a coded prototype on iPad and TV to our customers.
