• Collaborate with product managers, engineers, data analysts, marketing stakeholders, and C-suite executives to design business (operation, finance, etc.) and consumer applications.

• Iterate the product design cycle to balance user needs, business metrics, and resources, including competitive analysis, prototypes, usability testing, and design specifications.

• Advocate good UX by initiating and promoting user research activities and inclusive design into the company culture.

• Build design library to present a unified and consistent brand experience across platforms.

• Designed web and mobile (iOS) products to optimize equipment uptime and reduce operating costs by leveraging data from the internet-connected water filtration system.

• Translated business requirements and user feedback into interactive prototypes and reviewed them with the client.

• Designed a mobile application (Android) for field technicians to streamline the process of installing IoT devices onto vehicles.

• Led the project and facilitated user research and user testing.

• Worked cross-functionally to create and enhance the UI and UX of various enterprise software, such as data center management and business partner management.

• Produced mockups and reviewed them with stakeholders.

• Designed text and voice interactions for healthcare applications in order to help older adults seek health information.

• Our work had been chosen by the CHI Conference 2018 in Montreal, Canada.