# Yi-Shan Tabitha Tsai > UI/UX Designer at Berkshire Hathaway Homestate Companies Location: San Francisco, California, United States Profile: https://flows.cv/yishantabithatsai I’m a designer, specializing in interaction and experience design. Currently, I’m working at Berkshire Hathaway Homestate Companies as a UI/UX Designer, including internal systems, customer-facing applications, and design system. My passion lies in taking challenges and turning problems into simple but useful designs. Inclusive design is always on the forefront of my mind- I’m enthusiastically involved in designs for all people, especially those with vision impairments and other accessibility needs. ## Work Experience ### UI/UX Designer @ Berkshire Hathaway Homestate Companies Jan 2019 – Present | San Francisco Bay Area • Collaborate with product managers, engineers, data analysts, marketing stakeholders, and C-suite executives to design business (operation, finance, etc.) and consumer applications. • Iterate the product design cycle to balance user needs, business metrics, and resources, including competitive analysis, prototypes, usability testing, and design specifications. • Advocate good UX by initiating and promoting user research activities and inclusive design into the company culture. • Build design library to present a unified and consistent brand experience across platforms. ### Product Design Volunteer @ Starbucks Jan 2019 – Jan 2019 | Indianapolis, IN • Designed web and mobile (iOS) products to optimize equipment uptime and reduce operating costs by leveraging data from the internet-connected water filtration system. • Translated business requirements and user feedback into interactive prototypes and reviewed them with the client. ### Experience Design Volunteer @ Gauge Jan 2018 – Jan 2019 | Indianapolis, IN • Designed a mobile application (Android) for field technicians to streamline the process of installing IoT devices onto vehicles. • Led the project and facilitated user research and user testing. ### Customer Experience Intern @ Equinix Jan 2018 – Jan 2018 | Sunnyvale, CA • Worked cross-functionally to create and enhance the UI and UX of various enterprise software, such as data center management and business partner management. • Produced mockups and reviewed them with stakeholders. ### Research Assistant @ Indiana University–Purdue University Indianapolis Jan 2018 – Jan 2018 | Indianapolis, IN • Designed text and voice interactions for healthcare applications in order to help older adults seek health information. • Our work had been chosen by the CHI Conference 2018 in Montreal, Canada. ### Product Designer @ CHT Global Jan 2013 – Jan 2017 | San Jose, CA • Led the product strategy and design of enterprise applications, and made the business process, from customer to billing management, automatic and efficient. • Designed and developed an e-commerce system with the .NET Framework, SugarCRM, and Authorize.net, including an e-commerce website and a management platform for products of information and communications technology. • Liaised with vendors for system and software implementation including ERP system planning and trained end users to operate new or modified functionalities. ### Product Developer @ Chunghwa Telecom Jan 2010 – Jan 2013 | Taipei City, Taiwan • Designed and developed self-service websites for millions of consumers and enterprise customers to provide online self-services (e.g. upgrade the internet speed) with web technologies, such as HTML5/CSS3 and responsive design. ### Research Assistant @ Taiwan Information Security Center Jan 2008 – Jan 2009 | Taipei City, Taiwan • Researched information security to promote public awareness and to support government. • Designed methods and tools for analyzing security vulnerabilities in Web applications. ### Seminar Teaching Assistant @ National Taiwan University Jan 2009 – Jan 2009 | Taipei City, Taiwan • Coordinated and hosted many various events including seminars, lectures, and forums. ### Computer Center Assistant @ National Taiwan University Jan 2008 – Jan 2009 | Taipei City, Taiwan • Scheduled and implemented corresponding MIS improvements. • Ensured compliance with security and standards on the equipment of the computer center. ### Research Assistant @ National Chung Cheng University Jan 2007 – Jan 2007 | Chiayi County/City, Taiwan • Researched the role of Taiwanese companies in the global supply chain of machine tools. ## Education ### Human Computer Interaction in Human Computer Interaction Indiana University Indianapolis ### Master's degree in Information Management National Taiwan University ### Bachelor's degree in Information Management National Chung Cheng University ## Contact & Social - LinkedIn: https://linkedin.com/in/yi-shan-tabitha-tsai-0ba80574 --- Source: https://flows.cv/yishantabithatsai JSON Resume: https://flows.cv/yishantabithatsai/resume.json Last updated: 2026-04-13