# Yogesh Bhatkhande > Design leadership for products and services Location: San Francisco Bay Area, United States Profile: https://flows.cv/yogeshbhatkhande UX Design Leader with over 20 years of experience creating consumer-facing products and enterprise-grade applications. Core competence in driving high-level product strategy while building the operational frameworks necessary to scale global design organizations ## Work Experience ### Global Lead, UX Strategy Operations @ BORN Jan 2023 – Present | San Francisco Bay Area Established complementary service offerings for CX Strategy and UX design, streamlining creative operations and client engagement. Developed project plans and execution roadmaps, ensuring seamless CX-to-UX transitions while maintaining business alignment. Optimized operational workflows, balancing resource allocation, budget management, and project execution for maximum efficiency. ### User Experience Sr. Director @ Tata Consultancy Services Jan 2021 – Jan 2023 | Santa Clara, California, United States Led a large global creative team, optimizing workflow processes and strategic alignment with business objectives. Developed and governed enterprise-wide design systems, ensuring consistency and scalability across multiple divisions. Managed multi-million dollar budgets, optimizing spending across resources, vendors, and technology investments. Designed and implemented UX research strategies to drive data-informed design decisions across diverse industries. Led cross-functional collaboration between UX, engineering, and business teams to drive design-led innovation and partnered with product and engineering leaders to integrate UX into Agile workflows, improving design-to-development efficiency. ### User Experience Director @ Tata Consultancy Services Jan 2015 – Jan 2021 | Santa Clara, CA Built and scaled a high-performing UX team, expanding capabilities to include research, content strategy, and accessibility. Established and standardized design processes, positioning UX as a revenue-generating service within the organization. Drove operational efficiencies, reducing design-to-development handoff time by 25% through optimized workflows and tooling. Introduced structured career paths and mentorship programs, fostering team growth and upskilling. Championed accessibility initiatives, implementing WCAG-compliant design practices across multiple client projects. ### User Experience Manager @ Tata Consultancy Services Jan 2012 – Jan 2015 | Santa Clara, CA Managed and mentored a team of designers, refining structured workflows to improve team efficiency. Designed and optimized enterprise and consumer applications, enhancing usability and business impact. Integrated user research capabilities into the design process, driving data-driven decision-making. Collaborated with product teams to define UX strategies that improved user engagement and retention. ### Sr. User Interface Designer @ Nokia Jan 2008 – Jan 2012 Led the design and launch of the ‘Play To’ app for Windows Phone, enabling seamless media streaming. Collaborated with product, software, and hardware teams to bring innovative mobile experiences to market. Designed technology enablers (Wi-Fi calling, magnetometer interactions) for Nokia’s smartphone OS. ### Senior User Interface Engineer @ Samsung Electronics Jan 2006 – Jan 2008 Led concept development for an in-car accessory, integrating industrial design with software UX. Conducted usability tests on in-market and unreleased Samsung devices, enhancing user experience. Worked closely with cross-functional teams to refine mobile UX based on real-world testing insights. ### Design Engineer @ Nokia Jan 2005 – Jan 2006 Designed core phone functions (Phonebook, Media Player, etc.) for Nokia’s CDMA devices. Customized Nokia’s native OS features to align with US telecom requirements. Conducted usability research to refine mobile interface designs for diverse user needs. ### Human Factors Engineer @ Kyocera Wireless Corp Jan 2004 – Jan 2005 Designed key user experiences for feature phone OS, including SMS, camera, and phonebook. Conducted usability studies to inform product design decisions for US mobile market. Partnered with engineers to ensure seamless integration of human factors principles into product development. ## Education ### Master of Science in Industrial and Systems Engineering (Human Computer Interaction) Virginia Tech ### Bachelor of Engineering in Mechanical Engineering University of Mumbai ## Contact & Social - LinkedIn: https://linkedin.com/in/yogeshdb - Portfolio: https://yogeshbhatkhande.figma.site/ --- Source: https://flows.cv/yogeshbhatkhande JSON Resume: https://flows.cv/yogeshbhatkhande/resume.json Last updated: 2026-04-13