# Youchun Zhang

> AI/ML product designer, creative technologist

Location: New York, New York, United States
Profile: https://flows.cv/youchun

Currently focused on Quick Suite and Agentic AI initiatives at AWS, I translate complex, frontier Generative AI capabilities into accessible, trustworthy, and actionable enterprise tools—with a particular focus on transparency and explainability so users can understand the rationale behind automated decisions.

I've spent years working with data platforms—designing BI dashboards at MicroStrategy and Cloudbeds, then diving deep into Explainable AI at Xaipient. All of that experience shapes how I approach GenAI today. I also teach AI x Design part-time at Parsons, where we explore how designers can use code to play a bigger role in building machine learning systems.

I work to make complex algorithms clear and actionable, helping teams move faster with real confidence. My expertise includes: Generative AI / Agentic AI, Explainable AI (XAI), UX Strategy, SaaS Product Design, and AI x Design principles.

## Work Experience
### Senior UX Designer AI/ML @ Amazon Web Services (AWS)
Jan 2025 – Present | New York City Metropolitan Area
Amazon Q and agentic AI initiatives, making complex generative AI accessible across AWS.

### UX Designer AI/ML @ Amazon Web Services (AWS)
Jan 2022 – Jan 2025 | New York City Metropolitan Area

### Senior UX Designer @ Cloudbeds
Jan 2022 – Jan 2022 | Remote
Applied SaaS data expertise to the hospitality industry, designing custom analytics solutions that turned complex metrics into real-time, actionable dashboards for property managers and revenue teams.

### Product Designer @ XaiPient
Jan 2019 – Jan 2022 | New York City Metropolitan Area
Focused on transparency to provide clear, actionable insights that improved user confidence and decision-making speed by making complex AI rationale fully explainable.

### Part-time Faculty @ Parsons School of Design - The New School
Jan 2018 – Jan 2020 | New York City Metropolitan Area
Teaching human-computer-algorithm interaction and using code as a powerful, expansive tool for designers. Driven by thesis work on Algorithmic Transparency to prepare students for explainable design practices in AI-driven systems.

### Design Intern @ TheGreenEyl
Jan 2018 – Jan 2019

### User Experience Designer @ MicroStrategy
Jan 2015 – Jan 2017
Built expertise in data visualization, reporting, and enterprise SaaS tools while contributing to the core web dashboard authoring platform. Designed visualization aesthetics and user flows focused on enabling a frictionless data-to-action pipeline, making complex information clear and usable for diverse business analysts.


## Education
### Master of Fine Arts - MFA in Design and Technology
Parsons School of Design - The New School

### Master of Engineering in Electrical & Computer Engineering
Cornell University


## Contact & Social
- LinkedIn: https://linkedin.com/in/youchun-zhang

---
Source: https://flows.cv/youchun
JSON Resume: https://flows.cv/youchun/resume.json
Last updated: 2026-03-29