As a Principal Product Designer at Walmart, I specialize in user interface design, user experience, and leveraging AI-driven personalization to improve customer engagement.
eCommerce: Designed seamless UX for digital service launches, including Travel, personalized Optical, and Cake ordering, enhancing usability and driving $100M+ in incremental revenue.
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Supply Chain: Modernized and unified the UX for multiple replenishment tools, streamlining restocking workflows to enhance efficiency and ensure product availability for customers.
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Mentoring Designers to navigate their careers and provide advice to grow their design skills.
Own and lead an entire UX process to build a digital Optical experience across desktop/mWeb/Android/iOS for millions of members in the U.S. and drive sales
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Collaborate with a cross-functional PM, Engineer, Content, Research, Business, and Marketing team
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Establish a creative environment and mentor junior designers to explore their interests
Receipt Check Project
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Led the entire UX process to develop and launch the receipt check application in 600 clubs in the U.S. to prevent inventory shrinkage
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Shorted inventory audit time to help members exit the club as quickly as possible.
Club Pickup
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Led the entire UX workstream to respond to rapid UX solution across short-term and long-term to business impact priorities during COVID-19
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Created a simplified experience for Curbside Pickup experience to have associates load items to members' cars
