# Youngmi H. > Principal Product Designer @ Walmart Location: San Francisco Bay Area, United States Profile: https://flows.cv/youngmi As a Principal Product Designer at Walmart, I specialize in user interface design, user experience, and leveraging AI-driven personalization to improve customer engagement. At Walmart, I have led the development of AI-powered personalized CRM experience dashboards, enhancing customer interactions across key touchpoints. With over a decade of experience in UX and UI design, I bring expertise in eCommerce, enterprise tools, and developing intuitive systems. Committed to mentoring and teaching, I actively support the next generation of designers through my roles at Kookmin University and other institutions by fostering collaboration and career readiness. ## Work Experience ### Principal Product Designer, Sam's club @ Walmart Jan 2025 – Present | San Bruno, California, United States • Spearheaded the design and development of AI-driven personalized CRM experience dashboards, enhancing user experience across customer touchpoints. ### Staff Product Designer, Sam's Club @ Walmart Jan 2022 – Jan 2025 | San Bruno, California, United States • eCommerce: Designed seamless UX for digital service launches, including Travel, personalized Optical, and Cake ordering, enhancing usability and driving $100M+ in incremental revenue. • Supply Chain: Modernized and unified the UX for multiple replenishment tools, streamlining restocking workflows to enhance efficiency and ensure product availability for customers. • Mentoring Designers to navigate their careers and provide advice to grow their design skills. ### Senior Product Designer, Sam's Club @ Walmart Jan 2018 – Jan 2022 | San Bruno, California, United States • Own and lead an entire UX process to build a digital Optical experience across desktop/mWeb/Android/iOS for millions of members in the U.S. and drive sales • Collaborate with a cross-functional PM, Engineer, Content, Research, Business, and Marketing team • Establish a creative environment and mentor junior designers to explore their interests Receipt Check Project • Led the entire UX process to develop and launch the receipt check application in 600 clubs in the U.S. to prevent inventory shrinkage • Shorted inventory audit time to help members exit the club as quickly as possible. Club Pickup • Led the entire UX workstream to respond to rapid UX solution across short-term and long-term to business impact priorities during COVID-19 • Created a simplified experience for Curbside Pickup experience to have associates load items to members' cars • Increased member satisfaction score • Decreased member's waiting time ### Senior Product Designer, Walmart International @ Walmart Jan 2017 – Jan 2018 | Sunnyvale, California • Led UX and UI flows, design strategies and visual design concept for a Walmart mobile wallet application for Mexico Walmart customers. ### UX Design Instructor & Mentor @ KMU Global Project Based Learning Program @ Kookmin University Jan 2024 – Present | Irvine, California, United States • Mentored international students in Product Design, Computer Science, and Data Engineering, enhancing their career readiness. • Developed tailored curriculum and resources to address diverse learning needs, fostering a collaborative learning environment. • Guided students through hands-on projects, resulting in a 30% in internship job placement rates for participants. ### Mentor & Motivational Speaker @ Multiple Universities in the US and South Korea Jan 2020 – Present | Seoul, South Korea Inspirational career speech for the college students who seek opportunities in Silicon Valley ### Interaction Designer, Google Play Store @ Google Jan 2017 – Jan 2017 | Mountain View, California • Own UX refinement process for internal tool used to curate and publish on the Google Play Store online content marketplace • Researched UX and created design mockup for the internal tool to visualize and analyze user behavior and forecast future behavior in light of considered changes to Google Play ### UX Designer @ Arc Games Jan 2016 – Jan 2017 | Redwood City, California • Led and designed UI, visual assets, and design specs for the company’s omnichannel news and updates web content • Created User interface, user flow, visual concept design, and visual design guidelines for the Arc Mobile, an IOS adaptation of Arc, the company’s premier online game marketplace (similar product to Steam and Playstation Network) • Redesigned client login process throughout the Arc platform, complete with account linking and single sign on with Xbox, Playstation, Facebook, etc. accounts ### UX Designer @ Tapas Media Inc. Jan 2013 – Jan 2014 | San Francisco • Led and architected Yarn, a full-fledged comic creation application for the Android OS which enables users to create their own unique comic stories with easy-to-use image manipulation tools • Acted as company’s sole US (HQ) based User Experience designer, owning the entire Yarn production process from sketch prototypes to deployment including: creating wireframes; building UI flow and visual hierarchy; managing developers to ensure adherence to the design and overall project goals; and balancing whitespace and positive space to ensure a clean, crisp, and modern look and feel • Designed and developed key and initial company branding and image including: the current version of the company’s website; the company’s blog (which was critical for a social media startup); and the company’s stationary and business cards • Link to Yarn for Android in the Google Play store: (https://play.google.com/store/apps/details?id=com.yarn) • Yarn has achieved over 8.5K downloads since its initial upload date in July 2014 and currently boasts a 4.1 out of 5 ranking on the Google Play store ### UX/UI Designer / Multinational Telecommunications Company @ KT Jan 2012 – Jan 2013 | Seoul, South Korea • Worked to produce a Video on Demand (VOD) product which enabled customers to purchase movies for home viewing through their Korea Telecom subscription. Product is similar to Comcast on Demand or Netflix and has become a critical point of differentiation in Korea Telecom’s product offerings relative to competing telecom companies’ products since its release in late 2012 • Personal primary contributions to that project were producing the next generation GUI as well as the visual hierarchy • Continually researched and prototyped concepts to further streamline VOD product’s user experience to drive increased consumer adoption after its initial release ### Fine Art Instructor @ Changjo-ui Achim Jan 2007 – Jan 2010 | Seoul, South Korea Taught and trained high school students to help them practice art and drawing and prepare for the art exam to enroll in the Design & Art colleges in South Korea ## Education ### Master of Arts - MA in Multimedia - Interaction Design California State University - East Bay ### Master of Fine Arts - MFA in Interaction Design Program Certificate Kookmin University ### Bachelor of Fine Arts - BFA in Digital Media Design - UX Design track Hongik University ### Certificate in Computer and Information Sciences, General De Anza College ## Contact & Social - LinkedIn: https://linkedin.com/in/e-howe --- Source: https://flows.cv/youngmi JSON Resume: https://flows.cv/youngmi/resume.json Last updated: 2026-03-30