# Yuchi Ma > Product Designer at Meta Location: United States, United States Profile: https://flows.cv/yuchi Seasoned product designer with over 10+ years of experience in business design industry. Love solving complex problems within the context of human, empathy and technology. ## Work Experience ### Product Designer @ Meta Jan 2021 – Present | Menlo Park • Led designs for Meta's internal metrics platform, including metrics developer experience, metric review and metric go-to-market work stream, resulting in significant time savings and fundamental metric quality increased. ### Senior Product Designer @ MassMutual Jan 2020 – Jan 2021 | Boston • Designed and led the recreation of MassMutual’s ServiceNet, which helped 7,000+ financial advisors complete transactions digitally and reduced service center calls by ~35%. • Planned and co-launched 3 remote usability tests with 20+ financial advisors to improve UX/UI. • Build a design system for MassMutual 2B products ecosystem. ### Product Designer @ Wayfair Jan 2018 – Jan 2020 | Boston • Created and tested shopping experience on wayfair.com for millions of users, focusing on search, browse, product filter, and personalization with design process managed in agile framework. • Successfully applied user insights to improve experience and increase key business metrics, like Conversion Rate +2.19%, Add to Cart Rate +2.33%, PDP View Rate +0.74%. • Planned and launched 70+ user tests and provided guidance for 15+ A/B tests. ### UX Designer @ Google Jan 2017 – Jan 2018 | New York • Created UX/UI design for an internal transcription/annotation tool, enabling Google researchers to process high quality100+ hours of raw audio data to train ML dialog language models, which contributed to Google AI. • Designed visual communication materials, slide template, logo and internal website for Google team. ### User Experience Designer @ Accenture Jan 2015 – Jan 2015 | Shanghai • Conducted UX/UI design for digital clients, including China Construction Bank and Huawei Consumer website redesigns. • Designed user interface guidelines and design system, principles, components and conducted handoff training. ## Education ### Master's degree in Interactive Telecommunication (ITP) New York University Jan 2015 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/yuchima - Portfolio: http://yuchima.com --- Source: https://flows.cv/yuchi JSON Resume: https://flows.cv/yuchi/resume.json Last updated: 2026-03-30