# Yue Jiang > Principal product designer at Palo Alto Networks Location: Santa Clara, California, United States Profile: https://flows.cv/yuejiang I’m a staff Product Designer specializing in AI. I’m well-rounded in customer experience design, spanning mobile and web, across both consumer products and complex enterprise platforms. My approach blends user-centered design, product strategy, and business insight to create experiences that improve people’s lives and drive measurable business impact. I’m especially interested in exploring emerging opportunities in AI and how they can reshape enterprise product experiences. Also, welcome to my portfolio website: http://yuejiang.me ## Work Experience ### Staff product designer, AI @ Okta Jan 2026 – Present ### Principal Product Designer @ Palo Alto Networks Jan 2025 – Present | Santa Clara County, California, United States ### Senior Product Designer @ Palo Alto Networks Jan 2023 – Jan 2025 | California, United States • Led 0–1 end-to-end design for PANW’s 2025 flagship AI Agent product, from concept to GA launch. Defined multiple core AI design patterns (e.g., remediation, intelligent suggestion) now widely adopted across products—establishing scalable frameworks for AI oversight, consistency, and trust. • Led design and partnered with PMs to translate business goals into UX strategy —driving $2M+ in revenue through search and filter redesign • Collaborated with PMs to align business goals with UX strategy, driving significant revenue through redesign initiatives. • Migrated IoT Security into a unified platform and scaled design system alignment to systematized design patterns like recommendation cards, and drive UX consistency, faster dev handoff, and 70% reuse rate across tools • Drove 5+ cross-functional team workshops t hat build consensus on platform direction and prioritized user needs—resulting in a research+design framework adopted across engineering and product teams • Mentored 2 junior designers to lead IoT security, improving design clarity and enabling smoother, faster collaboration with PMs and engineers ### Product Designer @ Palo Alto Networks Jan 2021 – Jan 2023 | San Francisco Bay Area -Lead IoT security product key features, including redesigning the dashboard, innovating filers & search experience, and creating the first data visualization tool. Deliver end-to-end design experience and collaborate with multiple stakeholders such as engineers, PMs, researchers, UX writers and TPMs... -Advocate design thinking culture and data-driven design by leading design workshops/sprints to wider stakeholders, and initiating research with PM and researchers. standardize the current workflow and design system. Increase the visibility of design and research in an engineer-driven team and improve design efficiency and outcome. -Initiate UX research efforts, such as cross-functional workshops, to empower the “research+design” culture with broader stakeholders(PMs, TPMS, engineers, sales team) -Collaborate with designers from three teams to establish the design system and drove the design system migration ### User Experience Designer @ TalkMeUp Jan 2019 – Jan 2020 • Working closely with engineers, PMs, designers, and content strategists to conduct product explorations and improve user experience • Upgraded training experience by identifying users’ learning patterns and building social communities on the platform (Expected launch: Nov 2020) • Crafted a customized and on-demand learning experience based on in-depth scenario-based user research, achieving 90% positive feedback from user testings ### Product Design Lead @ Carnegie Mellon University Jan 2020 – Jan 2020 • 8-month Capstone project with Cross Domain (real client) • Built a facilitative teaching platform for Python education in over 200 middle schools • Collaborated with teammates to conduct research, designed for data analytical dashboard and got the highest score in the evaluation metrics • Built the MVP features for the teaching dashboard that achieved 100% user satisfaction and the product is approved and implemented by Cross Domain ### User Experience Designer @ Baidu, Inc. Jan 2019 – Jan 2019 • Redesigned the recommendation page of LisPon, a social media application, and gained 30% increase in usage rate and 6% increase in login rate • Researched and designed the voice message of Simeji, a mobile input application, and got 5% increase in usage rate • Led market research and prototyped the new product “SLEEP”, , a meditation application, to help users get better sleep ### Senior Consultant @ Deloitte Jan 2018 – Jan 2018 • Collaborated with cross-functional teams and handled the full end-to-end strategic planning process for over 10 clients ranging from $40K to $10.3B • Listened intently to client needs and transformed problems into high-quality solutions, helping multiple clients achieve over 10% potential revenue benefit ### Senior Associate @ PwC Jan 2015 – Jan 2018 • Evaluated as a high performer(top 15% ) during the last two years • Led over 12 multiple-disciplined projects and ensured the delivery of effective, scalable solutions to drive continued business excellence ### Product Analyst Intern @ Tencent Jan 2014 – Jan 2014 | Shenzhen, Guangdong, China • Analyzed performance and built visualizations in Excel and Tableau for gaming products on a weekly basis • Tracked DAU and income during events to identify new opportunities, thus improving player experience ## Education ### Master's degree in METALS(Human Computer Interaction + Education Technology) CMU Human-Computer Interaction Institute ### Bachelor's degree in ACCA Nanjing Audit University ## Contact & Social - LinkedIn: https://linkedin.com/in/yue-jiang-me - Portfolio: https://yuejiang.me --- Source: https://flows.cv/yuejiang JSON Resume: https://flows.cv/yuejiang/resume.json Last updated: 2026-04-13