# Yu Hao

> Designer | Story Writer

Location: San Francisco, California, United States
Profile: https://flows.cv/yuhao1

I am a versatile UX professional with years of experience, known for my expertise in experimentation, informed risk-taking, and aligning design with both user and business goals. I lead end-to-end design projects, working closely with C-suite executives to deliver impactful results.

In addition to my UX work, I have mentored hundreds of mentees across 10+ countries over the past 4 years. I’m also an author with over 30k social media followers and a sci-fi award winner, consistently blending storytelling into my work and beyond.

Check my portfolio to learn more: itcanrain.com (Password available upon request)

## Work Experience
### Senior UX Designer @ Flexport
Jan 2025 – Present | San Francisco Bay Area
Working on operational tools for logistics solutions, helping operators track shipments, plan routes, and manage daily workflows.

### Senior User Experience Designer @ MicroStrategy
Jan 2022 – Jan 2024 | Washington DC-Baltimore Area
「AIGC for BI Products」
As part of the core AI leadership team (comprising 3 senior designers), led the design process from concept to implementation.
Oversaw the work of an extended AI design team (13 designers) across two global R&D sites.
Integrated advanced AI capabilities like LLM, NLP, AI-driven insights, and AI-generated dashboards into four core products: Auto Answers, Auto Dashboard, Auto Modeling, and AI Bot.
Collaborated closely with senior stakeholders to advocate for a strong user experience, ensure design quality, and validate business value.
Outcome: Achieved great quarter-over-quarter growth in AI-related revenue opportunities.

「Lightning Rewards Platform」
Led the end-to-end UX design across mobile, web, and browser extensions.
Collaborated directly with executives, including the CTO and Chairman of the Board, Michael Saylor, to integrate Bitcoin into enterprise solutions.
Integrated systems like Salesforce, Zoom, and Adobe into the platform to deliver secure, instant rewards.
Outcome: Played a pivotal role in MicroStrategy’s strategic shift toward cryptocurrency innovation, reinforcing the company’s leadership in the Bitcoin ecosystem.

「Cox Automotive Customer Engagement」
Served as the principal in-house UX consultant for clients.
Worked directly with Cox’s VP-level stakeholders to reimagine the Dealer Management System (DMS) as a self-service tool.
Led the design transformation to improve user experience and streamline operations.
Outcome: Achieved a year-over-year increase in contract renewals.

「Mentorship Program Development」
Mentored and empowered junior designers and interns across HQ and two international sites.
Developed a mentorship and shadowing program that became the team benchmark, accelerating the growth and development of the design team.
Outcome: Significantly enhanced the speed and quality of skill development across the design team.

### UX/UI Designer II @ MicroStrategy
Jan 2020 – Jan 2022 | Washington DC metro area
MicroStrategy HyperIntelligence and Cloud Products
Led the design of MicroStrategy’s HyperIntelligence and cloud products, creating user-centric interfaces that enable instant, data-driven decisions.
Leveraged cloud technology to deliver scalable, seamless solutions across the enterprise.
Outcome: Cloud offering revenue increased by 21.1% year-over-year.

MicroStrategy Platform Tools
Led the design for MicroStrategy Platform Tools, with a focus on improving the user experience for administration tasks across both Desktop and Web products.
Drove key initiatives that streamlined workflows and enhanced usability, ensuring a more efficient and intuitive experience for users.
Outcome: significant improvements in user satisfaction and operational efficiency for platform administrators.

### UX Designer @ MicroStrategy
Jan 2016 – Jan 2020
MicroStrategy Library Data Consumption
Led the design for Android mobile and tablet interfaces, ensuring an optimized experience for data consumption in MicroStrategy Library.
Designed the end-to-end web experience, while prioritizing the Android platform to ensure seamless cross-device functionality.

Delivered comprehensive accessibility and responsive design solutions, with a focus on Android’s unique ecosystem and user expectations.
Outcome: Significantly improved user engagement and satisfaction on Android devices, providing a consistent and accessible experience across platforms.

### UX Designer @ Microsoft
Jan 2015 – Jan 2016 | Beijing, China
Bing Homepage
Led the design for the localized “Life Adventure” feature on the Bing homepage, delivering a custom user experience tailored to different regions and cultures.

Cortana AI Assistant
Designed interactive responses for Cortana, enhancing user engagement and interaction across various platforms through AI-driven conversations.

AI-Generated Images from Text
Helped create a showcase using Bing’s input method to generate memes from text. The prototype was well-received by external partners, leading to a long-term collaboration with Sogou.

### Design Internship @ LKK Design Group
Jan 2011 – Jan 2011 | Beijing, China
LKK is one of the biggest design agencies in China. I started my internship for the Sansa/上上 brand in LKK Design Co, which focuses on designing artifacts leveraging Chinese traditional culture.


## Education
### Master's degree in Product Design
Hunan University


## Contact & Social
- LinkedIn: https://linkedin.com/in/yuhaodesign

---
Source: https://flows.cv/yuhao1
JSON Resume: https://flows.cv/yuhao1/resume.json
Last updated: 2026-04-13