Manage end-to-end billing and AR for B2B and B2C clients using QuickBooks and Stripe. Ensure invoice accuracy, contract alignment, and timely discrepancy resolution while partnering cross-functionally to support renewals and revenue operations.

Collaborate closely with founder, engineers, and product manager to define the product's direction, grasp user needs, and create the initial MVP from scratch (0 to 1 MVP).

Drive product validation efforts by conducting user research and discovery activities.

Identify feature gaps and opportunities and introduce new features such as comparison tools and verifications to boost user trust.

Continuously gain insights through user interviews and surveys, creating user personas, problem statements, and user stories to guide design choices.

Craft user flows, wireframes, and prototypes to deliver an intuitive, seamless, and engaging user experience.

Develop and maintain design guidelines and style guides to improve consistency and expedite the development and implementation of new features.

Software company that specializes in optimizing SQL query performance to enable real-time big data visualization and analytics

Whil is a leading digital mindfulness and corporate wellness platform offering guided mind and body trainings.

• Performing functional, regression, compatibility, GUI testing of daily mobile native builds (iOS / Android)

• Cross-platform and cross-browser testing of web app, using multiple real devices and BrowserStack

• Back-end REST API requests testing with Postman, response data validation

• Analyzing product requirements, creating Test Cases, check lists, assisting in preparing Test Plans to improve test coverage and QA efficiency

• Working closely with QA teams of corporate clients and successfully covering SSO and integration projects

• Effectively collaborating with product, development and support teams, involved in Sprint Planning meetings with development and management

Tools: Jira, Confluence, ADB, Android SDK, XCode, TestFlight, Postman, Charles Proxy, BrowserStack

Team lead for 12 subordinates responsible for booking hotels, transfers, and accommodation for senior executives.

Ensure client and customer satisfaction during and after every booking.

Conduct detailed analysis of Travel Policy programs and provide consultation on organizing business trips.

Performed meticulous administrative and bookkeeping tasks.