# Yuna Garten > Senior Product Designer @ Salesforce | AI design for enterprise products Location: Greater Seattle Area, United States Profile: https://flows.cv/yuna 10 years of UX Design experience in Silicon Valley and Seattle - Passionate about advocating users, solving problems and driving results ## Work Experience ### Senior Product Designer, Sales Cloud UX @ Salesforce Jan 2025 – Present | Bellevue, Washington, United States Designing AI agent experiences that help businesses automate customer engagement across marketing, sales, and service touchpoints. - Enabling autonomous agent workflows for lead qualification, meeting scheduling, and customer support - Shaping how companies configure and deploy AI agents without technical expertise - Working at the intersection of generative AI, CRM data, and multi-channel customer experiences ### Senior Product Designer, TikTok Shop Affiliate Marketing @ TikTok Jan 2024 – Jan 2025 | Bellevue, Washington, United States UX design lead for seller growth, open collaboration and seller-creator match/collaboration experience for TikTok Shop Affiliate Marketing - Launched new Open Collaboration onboarding and opt-in for collaboration - Launched enhanced experience for the direct seller-creator collaboration management ### UX Design Lead, Amazon Sponsored Brands Advertising @ Amazon Jan 2022 – Jan 2023 | Seattle, Washington, United States • Designed the advertiser experience for Buy with Prime ads • Designed and launched incremental features in the Amazon advertising console ### UX Design Lead, Amazon Influencer Program (Affiliate Marketing) @ Amazon Jan 2018 – Jan 2022 | Seattle, Washington, United States • Designed the program’s reinvented sign-up, influencer store page and analytics dashboard and helped increasing the average % of influencers generating sales from 17% to 30% • Designed for the initial launch of Amazon Creator Connections (the brand-creator marketplace for sponsored content campaigns) that 500+ brands/creators participated for the monthly average of 250 campaigns during the first year • Designed and launched mobile tools for influencers on Amazon shopping app • Collaborated with partner teams for influencer content placement on Amazon • Contributed to Amazon’s shopping design UI system and adopted/developed new design system for Amazon Associates Central ### Senior Interaction Designer @ Samsung Electronics America Jan 2014 – Jan 2018 | Mountain View, CA Customer Experience Lab (formerly UX-Visual Displays Lab) • Designed and shipped UX for consumer electronics: Samsung Family Hub 2.0 refrigerator (2016), Samsung TV Extra 2.0 information overlay, the new Samsung Smart TV UI (2015-2016) and the mobile companion apps • Developed product concept, user scenarios and detailed UX for next-generation large display devices • Worked in a cross-functional team of UX/Visual designers, user researchers, UX engineers, design producers and product managers • Other research and design projects related to voice-driven experience, partner content aggregation, smart home • Mentored junior designers and interns ### Interaction Designer @ Samsung Electronics America Jan 2013 – Jan 2014 | San Jose & San Francisco, CA Mobile UX Lab • Designed next-generation Galaxy smart phone UX concepts and shipped new UX features in Samsung Galaxy Z and S5 • Researched and developed concepts, user scenarios and designs for IoT device connectivity and wearables ### Student UX Engineer @ University of Washington Jan 2011 – Jan 2012 | Seattle, WA MyPlan team at UWIT • Received agile software development training and participated in sprints for front-end bug fixes and back-end migration • Assisted the head UX designer for setting up and conducting user studies for the initial launch of the first academic planning tool ### Software Engineer in Operation @ Samsung SDS Jan 2009 – Jan 2011 | Seoul, Korea • Completed training and certification in Java, SQL, and the Spring Framework • Provided IT support and issue resolution for in-house enterprise applications at Samsung Construction company • Analyzed business rules, designed user flows, and developed front-end components for newly implemented features ### IT Consulting Intern @ Samsung SDS Jan 2008 – Jan 2008 | Seoul, Korea Summer internship with an IT consulting group focused on learning and researching enterprise applications and the implementation and use of management information systems. ## Education ### Master of Science in The Information School University of Washington ### Bachelor's Degree in Library and Information science, Business Yonsei University ### Certificate in Graphic Design UC Berkeley Extension ## Contact & Social - LinkedIn: https://linkedin.com/in/yunagarten - Website: https://www.yunagarten.com --- Source: https://flows.cv/yuna JSON Resume: https://flows.cv/yuna/resume.json Last updated: 2026-02-23