Led the redesign of the Insights dashboard - the new design decreased the average time spent on a task by 41s, reduced the bounce rate by 22%, and increased the rate of task completion by 53%

Launched a new design for a complex settings page, resulting in the reduction of client implementation time by 50% and an overall decrease in support tickets

Managed and drove the adoption of the Blameless Design System

Managed key development sprints and projects that eventually helped acquire $600k in additional funding for the company’s growth initiatives