Developed guided onboarding flows that increased user activation by 50% and reduced setup time by 40%.

Collaborated with machine learning engineers to implement trust features, achieving a 4.3/5 customer satisfaction score.

Conducted stakeholder workshops to enhance community engagement and resolve technical challenges.

Achieved a 230-ton CO2 reduction through ecological redesigns.

Collaborated closely with machine learning engineers to enhance AI assistant behavior, resulting in a customer satisfaction score of 4.3/5.

Led a comprehensive redesign of information architecture, improving task efficiency by 25% and enhancing user discoverability.