Cisco Networking Cloud, Meraki UX Team. Leading services, Multi-Convergence | Convergence I

Reimagined a data-driven experience with personalized and timely interventions to motivate customers to Bundling Auto Products with Home

Shaped 7 vertical product features, translated product requirements to design specs. Designed QMU prediction platform. Led design workflow for SaaS product data visualization

Designed 3D interfaces and iterated via VR user testing, reduced average task completion time for key features by 72%

CSCW and HCI research under Dr. Steven Dow and Dr. Nadir Weibel

Led usability research with diabetic patient community. Designed web visualization tool using React.js

Conducted competitor analysis, prototyped AI-driven SaaS video generator. Wrote Product Requirement Documents