Lead service design for clinician and patient experiences across Homeward’s value-based care services for rural older adults to increase access to quality healthcare and address social determinants of health.

Lead product design for Homeward’s internally-built care delivery platform, including an AI-native redesign to support clinical strategy, care delivery, task management, and data analytics.

Collaborate with cross-functional partners including clinical practitioners to translate clinical and business strategies into technical requirements, product design, and service design.

Conduct primary and secondary research to improve user experience, engagement, and care delivery.

Partnered with teams across Ford to apply human-centered design to deliver actionable strategies and product and service opportunities.

Led cross-functional teams through end-to-end design cycles and mentored junior designers and engineers.

Conducted primary and secondary research and created prototypes in a variety of fidelities and media, including vehicle simulators and service pilots.

Designed and piloted a mobile healthcare service offering that enabled rapid deployment of mobile COVID-19 testing units in 2020 and a partnership with Wayne Health to deliver preventive services to underserved communities in Detroit.

Developed a comprehensive UX system and strategy for delivering over-the-air software updates to retail and commercial customers, including fleet-level management of vehicle software.

Identified opportunities for Spin to increase ridership and market share through new form factors, resulting in the launch of the S-300 ebike in 2021.

Designed additional products and services related to AV rideshare, driver assist technology, multisensory vehicle UX, smart home energy services, and urban EV charging.

Informed the scoping of a high-investment exploratory partnership with healthcare providers and

identified the most viable business opportunities through prototyping, primary and secondary research.

Designed and manufactured vehicle upfit components for a mobile health service pilot.

Developed a product to help young adults on the autism spectrum gain autonomy in bathing and hygiene tasks. Senior thesis team project.

Conducted research, needfinding, design development, prototyping, and user testing.

MVP product launch in June 2017.

2017 RESNA (Rehabilitation Engineering and Assistive Technology Society) of North American Student Design Competition Semi-Finalist