Led the enterprise design of Webex troubleshooting experiences, including Live Meeting Monitor, Alert Center, Diagnostics, and AI experiences. Collaborated with multi-disciplinary teams to deliver over 20 enterprise B2B solutions, impact 36,000+ organizations.

Collaborated with cross-functional teams, including research, product management, and engineering, to emulate, develop, and implement vital-to-use features in Control Hub Monitor, ensuring quality assurance and user satisfaction.

Designed high-impact customizable landing page experiences for a B2B SaaS platform, enabling enterprise customers to create applications performance reports with personalized templates.