Spearheaded the research and design of Niche's graduate program feature, which helps graduate searchers find and compare Masters or Doctoral programs on Niche. Project resulted in a significant impact on Graduate School ARR growth and engagement from Graduate School clients.

Led the design and research of Niche's photo gallery feature, improving premium client profile pages by allowing them to upload up to 25 new photos with custom descriptions.

Redesigned the Niche Partner Portal from the ground up, allowing clients to update their profiles in real-time, and increasing the efficiency of processing fact changes by the Niche team.

Collaborated with engineers and designers to create and maintain Niche's design system, streamlining design processes for faster product releases.

Led a 3-person design team and implemented an agile framework using Clickup to create and test an MVP SaaS platform that helps clinical researchers recruit and manage participants for their studies.

Responsible for all UI design decisions, team sprint structure, managing deadlines, and leading design team meetings.

Created sketches, wireframes, and high-fidelity mocks to communicate user flows and interactions to the

development and business teams.

Leveraged understanding of the existing user base to redesign the “Orders” page and increase its functionality for underserved user types.

Aggregated customer feedback and created documentation around consistent usability issues, which significantly reduced the number of daily customer support tickets and the average time to close conversations

Created new user flows and responsive high-fidelity mockups to alleviate the biggest points of friction within the RoasterTools user experience.