# Zachary H.

> Senior Software Engineer II at Invoca — AI Platform team

Location: Santa Cruz, California, United States
Profile: https://flows.cv/zacharyh

Maturing Invoca’s AI platform for agentic use cases. Building Agent observability, evaluations, and workflow builder. Developing MCP gateway and MCP servers

## Work Experience
### Senior Software Engineer II @ Invoca
Jan 2025 – Present
Tech Lead for AI platform team. Maturing Invoca’s AI platform for agentic use cases. Building Agent observability, evaluations, and workflow builder. Developing MCP gateway and MCP servers

### Senior Software Engineer @ Invoca
Jan 2023 – Jan 2025
Call Interactions team:
Full Stack development of Call Review Console for Invoca’s Contact Center product — GraphQL APIs + React Frontend
Ownership of Call import pipeline

### Software Engineer II @ Invoca
Jan 2022 – Jan 2023
Reporting Team:
Full Stack Development of Reporting and Dashboards
React, Material UI, GraphQL, Elasticsearch

### Software Engineer @ Invoca
Jan 2021 – Jan 2022 | San Diego, California, United States

### Software and Electrical Engineering Intern @ Praevium Research, Inc.
Jan 2020 – Jan 2021
• Improved developer experience and velocity by championing and implementing modernization to Django + React.js web stack
• Designed and implemented internal dashboards using React.js and Redux, consolidating disparate tools into a unified web application
• Improved accessibility and performance for non-developer lab engineers by architecting and implementing an internal framework for multithreaded Python GUI programs
• Designed RESTful APIs in Django backend

### Software Engineering Intern @ Invoca
Jan 2019 – Jan 2019 | Santa Barbara, California Area
• Reduced the memory impact of file upload and processing on Rails backend, enabling large file uploads requested by customers
• Created responsive user interfaces used in production software with React.js
• Improved code coverage by writing unit tests for Rails backend and React.js frontend
• Participated in peer code review and agile practices

### Software Engineering Intern @ Praevium Research Inc
Jan 2018 – Jan 2018 | Santa Barbara, California Area
• Enabled remote monitoring of critical hardware operations through internal web application developed with jQuery, PHP, and Bootstrap
• Removed pain point for lab engineers by streamlining and automating data transfer from Arduino Microcontroller to company server
• Configured Virtual Machines, Server Databases, and LAMP stacks

### Phone Repair Technician @ Self-employed
Jan 2015 – Jan 2018
Started an iPhone repair business & manage all aspects including marketing/sales, operations, customer service and financial accounting.

### Intern @ Praevium Research Inc
Jan 2015 – Jan 2017 | Santa Barbara, California Area
• Enhanced automation of laser device testing through implementation of a motor-controlled autofocus algorithm for microscope cameras
• Designed and built LabVIEW programs for laser device testing
• Modelled and 3D-printed components for laboratory test setups


## Education
### Bachelor of Science - BS in Computer Engineering with Spanish Minor
California Polytechnic State University-San Luis Obispo


## Contact & Social
- LinkedIn: https://linkedin.com/in/zachary-hislop

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Source: https://flows.cv/zacharyh
JSON Resume: https://flows.cv/zacharyh/resume.json
Last updated: 2026-04-01