# Zach Cranfill

> Engineering @ CopilotIQ

Location: St Paul, Minnesota, United States
Profile: https://flows.cv/zachcranfill

## Work Experience
### Senior Staff Software Engineer @ CopilotIQ
Jan 2022 – Present
Full-stack engineer working across Go, Java, and React, with experience leading teams of 3–6 engineers and owning end-to-end technical strategy. I’ve defined engineering roadmaps and system designs, built applied AI prototypes, and delivered scalable systems including appointment scheduling, real-time VOIP/video, and high-volume SMS messaging. 

My work has driven measurable impact - reducing appointment no-shows by 40%, cutting clinical documentation time by ~45%, and improving nurse utilization from ~30% to over 75%. I’ve also introduced modern platforms and practices such as GraphQL, gRPC, event-driven architectures, SRE on-call processes, and data-driven product analytics.

### DevOps Engineer Lead @ InvestEdge, Inc.
Jan 2020 – Jan 2022

### Software Engineer @ Red Hat
Jan 2015 – Jan 2020 | Greater Philadelphia Area

### Software Engineer @ Booz Allen Hamilton
Jan 2012 – Jan 2015 | Washington D.C. Metro Area


## Education
### Bachelor of Science (BS) in Information Technology
Virginia Tech
Jan 2008 – Jan 2012


## Contact & Social
- LinkedIn: https://linkedin.com/in/zacran

---
Source: https://flows.cv/zachcranfill
JSON Resume: https://flows.cv/zachcranfill/resume.json
Last updated: 2026-03-22