I’m a Product Designer who turns complex, ambiguous problems into intuitive, trustworthy experiences. I specialize in problem discovery, GenAI-powered workflows, and enterprise design. I thrive in collaborative teams, and I’m always up for a good whiteboarding session.
Led UX for an LPM recommendation mechanism focused on increasing merchant conversion and platform profitability.
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Partnered with data science to apply GenAI to customer support use cases, identifying high-impact opportunities where AI could improve response quality and operational efficiency.
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Supported enhancements to the internal AM dashboard, increasing clarity and reducing time spent navigating fragmented tools.