Led delivery efforts of end-to-end customer experience for Peacock TV for over 20+ streaming platforms
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Drove strategy for product prioritization by developing a Jira prioritization tracker to help 7+ teams prioritize over 300 features
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Automated status tracking of 8+ fields for over 80 tickets on Confluence, saving the team 16+ hours a month
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Helped launch two fully automated status trackers for partnership distribution and advertising products to give leadership insights into 60+ plus projects
Scaled Discovery+ to 3 additional global regions by leveraging Crowdin and Roku’s GeoLocation API to localize the product
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Simplified the end-user video selection process for 55,000+ videos on Roku devices by adding UHD badges under video titles to indicate higher resolution video playback
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Increased product usability across 30+ Roku devices by implementing voice controls to manage the video player
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Improved team’s operational excellence by reporting out previously unmonitored customer errors and performance issues to a New Relic analytics dashboard
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Tech Stack: Roku SDK, BrightScript, SceneGraph, Roku Advanced Layout Editor, RESTful APIs
Developed an iterative network cluster algorithm that iteratively links nodes that disproportionately transact with illegal users until it converges
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Analyzed Bitcoin Cash transactions through characterizing malicious activity patterns on the blockchain by creating SQL queries to analyze data of over 36 million addresses