Aug 2023 - Aug 2024 Product Manager - Responsible for New Product Introduction (NPI) and New Service Introduction (NSI) Offers, Enterprise Agreements, Buying Programs. Pre-Sales, GTM, Business Transformation, SAAS Channel Partners, CPQ, QTC, Billing
May 2021 - Oct 2021 - Program Manager PMO - The CPXE organization is building digital experiences for Cisco's customer and partners that aligns to their business needs. Responsible for Customer Journey Process Mapping, Process Governance Roadmap Development, Agile Program Management, Reporting, Risk Management.
Jul 2019 - Oct 2020 · Project Manager Deals Desk (MDM) - Sox Compliance and deal governance from Cisco's Business Unis to structure profitable and compliant transactions. Responsible for Deal Simplifications, Business Process Improvement, Quote Management, Requirements Gathering, Roadmap Development, Backlog management, Business Cases, IT Funding.
Jul 2014 - Jul 2019 Business Analyst, NPI - Responsible for development and release/launch of WebEx Collaboration (Meetings, Calling. Audio, Contact Center, Services) on the SaaS platform. Entitlement Management, Go-to Market, NPI, Product & Product Lifecycle Management (PLM), Product Data Management (PDM), Offer Structure, Packaging , Pricing, Channel Programs, Discounts and Promotions, Licensing -Perpetual, Subscriptions, Usage Based, QTC, CPQ, CCW, Guided Selling, Acquisition Integration,BRD,FRD
2012-2014 Business Analyst – Partner Metrics Central: Automated rebate calculation for 10K+ partners.
2011-2012 Business Architect – 360 Data Foundation: Expanded GTM routes; strengthened data governance.