# Zaki Hasan > AI - Data and Analytics,CPQ, Strategy, Governance, MDM, Business Process, New Product Introduction E-Commerce Location: San Jose, California, United States Profile: https://flows.cv/zaki Business and IT professional with rich experience of 20 years in digital transformation and operations in various roles as Program Manager, Project Manager and Business Analyst. I like to work on complex multi-dimensional problems in many areas for the business. . I have a proven record of efficiently and actively communicating with senior leadership to align project deliverables to the company’s roadmap. I lead enterprise GTM and revenue application ecosystems that power Sales, Marketing, Channel, and Product Operations. With deep experience across Salesforce, CPQ, pricing, and Product Ops, I partner with executive leadership to scale growth while maintaining governance, compliance, and data integri Focus Areas Digital Transformations Project, Program and Portfolio Management Agile Development Customer Experience Products and Services NPI CPQ, QTC Artificial Intelligence LLM’s, ML, prompt Engineering ## Work Experience ### Product Strategist @ Stealth Mode Startup Jan 2025 – Present | San Jose, California, United States • Developing Operational understanding of various AI tools, ChatGPT, Gemini and other developments in this space. Exploring various use cases of AI – Document Processing, AI and Human interaction in workflows. • Translate between research, engineering, and product strategy. • I am currently working with an AI founder for a startup in the recruiting space - using customer data and feedback to build a strategy, roadmap, and features ### Product Manager, Program Manager PMO, Project Manager, Business Analsyst @ Cisco Jan 2011 – Jan 2024 | San Jose, CA Aug 2023 - Aug 2024 Product Manager - Responsible for New Product Introduction (NPI) and New Service Introduction (NSI) Offers, Enterprise Agreements, Buying Programs. Pre-Sales, GTM, Business Transformation, SAAS Channel Partners, CPQ, QTC, Billing May 2021 - Oct 2021 - Program Manager PMO - The CPXE organization is building digital experiences for Cisco's customer and partners that aligns to their business needs. Responsible for Customer Journey Process Mapping, Process Governance Roadmap Development, Agile Program Management, Reporting, Risk Management. Jul 2019 - Oct 2020 · Project Manager Deals Desk (MDM) - Sox Compliance and deal governance from Cisco's Business Unis to structure profitable and compliant transactions. Responsible for Deal Simplifications, Business Process Improvement, Quote Management, Requirements Gathering, Roadmap Development, Backlog management, Business Cases, IT Funding. Jul 2014 - Jul 2019 Business Analyst, NPI - Responsible for development and release/launch of WebEx Collaboration (Meetings, Calling. Audio, Contact Center, Services) on the SaaS platform. Entitlement Management, Go-to Market, NPI, Product & Product Lifecycle Management (PLM), Product Data Management (PDM), Offer Structure, Packaging , Pricing, Channel Programs, Discounts and Promotions, Licensing -Perpetual, Subscriptions, Usage Based, QTC, CPQ, CCW, Guided Selling, Acquisition Integration,BRD,FRD 2012-2014 Business Analyst – Partner Metrics Central: Automated rebate calculation for 10K+ partners. 2011-2012 Business Architect – 360 Data Foundation: Expanded GTM routes; strengthened data governance. ### Digital Solutions Product Manager @ Supernal Jan 2022 – Jan 2023 | Fremont, CA Supernal.aero is a Hyundai supported Urban Mobility Company getting ready to launch eVTOL aircraft in 2024-25. Responsible for Business and Stakeholder Alignment, Jira,Confluence, Salesforce,Asana, Agile Development.PMO ### Business Analyst, Project Manager - SaaS Billing Operations, Offer to Cash @ VMware Jan 2020 – Jan 2022 | Palo Alto, CA July 2021 - October 2022c- Digital transformation - Migration from Oracle EBS to SAP which is a large initiative in moving VMware Offer to Cash processes to SAP BRIM. CPQ, Quoting, UAT,Change Management, Jira,Confluence. October 2020 - April 2021- SaaS Billing Operations for VMC Gov Cloud on AWS, Payments, Billing, Order-To-Invoice, Entitlement Management , Consumption based pricing, SOM, BRIM ### Business Solution Manager - Regulatory Affairs @ Genentech Jan 2010 – Jan 2011 | South San Francisco, CA In the context of the Roche/Genentech merger created business cases for new projects to consolidate regional IT applications into single global applications. Responsible for Understanding the customer’s business strategy for the global applications and processes, to fit the needs and capabilities of the local organizations by standardization of applications & shared business processes. Responsible for Development of Archive Document Management System and Processes to support submissions of INDs and BLAs to the FDA, and EU Regulatory Agencies, China FDA and other agencies across the world. Created Regulatory Information Landscape – Voice of the customer to understand current and future landscape of Regulatory Systems. ### Lead Solution Design Consultant - Health Plan, Care Delivery @ Kaiser Permanente Jan 2005 – Jan 2009 Solution Design Consultant - Responsible for Business Cases, Requirements Gathering, Traceability, Legacy Integrations, Enterprise Architecture (TOGAF), Medical Record System (EPIC) Enhancements, Data Warehouse, Reporting, Transitions of Care Applications, Milliman Care Guidelines, NCQA, Population Care Management, Medicare Advantage, Membership, Pricing & Underwiring ### Professional Services - Technical Lead Configuration Platform @ Selectica Jan 1999 – Jan 2005 | San Jose, CA Pre-Sales, Project Management, Technical Architecture, CPQ, e-Commerce and Guided Selling solutions for Telecommunications, Networking, Automotive and Insurance reviews for various project teams, QTC, ERP, CRM, SFA, EAI,PDM ### Senior Member Research Staff - AI Applications, Research Computing @ Stanford University Jan 1994 – Jan 1999 Medical Informatics, Artificial Intelligence (AI), Decision Support, Electronic Medical Record, Ontology. Research Computing, ## Education ### M. S in Computer Science Pennsylvania State University ## Contact & Social - LinkedIn: https://linkedin.com/in/zakihasan --- Source: https://flows.cv/zaki JSON Resume: https://flows.cv/zaki/resume.json Last updated: 2026-04-05