# Zeynep T. > Senior UX/AI Design Leader | Agent Experience Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/zeynept I am a Senior UX & AI Design Leader with 10+ years of experience architecting AI-powered, data-rich product solutions at companies including Apple, Google, Dow, SAP, and Microsoft. I lead the end-to-end design of human-centered AI systems across enterprise platforms, AI agents, and conversational experiences, defining scalable solution frameworks that translate complex business and technical challenges into intuitive products. I partner closely with product, engineering, and data science teams to shape UX strategy, influence system behavior, and drive execution from concept to delivery. As a design leader, I oversee high-performing design teams, mentor designers at different levels, and create an environment that balances strategic thinking with hands-on execution. I establish clear design direction, provide structured feedback, and ensure alignment across stakeholders to deliver high-impact outcomes. I am MIT-trained in AI product design, with expertise in LLMs, generative UX, and prompt-driven systems, focused on building AI experiences that are clear, trustworthy, and actionable. ## Work Experience ### Senior UX AI Designer @ Independent Contractor Jan 2025 – Present • Lead agentic AI-focused UX and content design initiatives, improving prompt quality, conversational clarity, and overall agent behavior within a Fortune-scale organization. • Define system prompts, tone guidelines, and conversational principles that make AI interactions more natural, reliable, and user-centered. • Design and maintain agentic AI evaluation frameworks to assess reasoning quality, routing behavior, and voice and tone alignment, translating insights into actionable product improvements. • Collaborate closely with product and engineering partners to shape agent personality, refine workflows, and align AI behavior with business and user needs. • Prototype and validate AI-powered experiences using tools such as Figma, GitHub Copilot, Vercel, Cursor, and Replit to rapidly test and iterate on concepts. • Apply design systems, accessibility standards, and UX best practices to deliver consistent, scalable, and intuitive AI-driven experiences. ### Senior User Experience Design Lead @ Dow Jan 2022 – Jan 2025 • Led user experience design initiatives for enterprise platforms, enhancing support for global sales and marketing teams. • Collaborated with supply chain and R&D teams to ensure user-centric design solutions. • Drove the adoption of best practices in UX design, resulting in improved user satisfaction and engagement. ### UX Design Manager @ IT Society Jan 2024 – Jan 2024 • Volunteered as a UX Design Manager at IT Society, a nonprofit organization focused on technology and community engagement. • Reviewed and selected candidates for the UX Design Intern role, identifying top talent to enhance the team. • Guided an intern in designing a badging tool, establishing design direction and defining key features for effective user experience. • Led weekly meetings and attended cross-functional team meetings to ensure cohesive project execution and alignment with strategic objectives. ### Senior User Experience Design Consultant @ Google Jan 2019 – Jan 2022 | Mountain View • Worked onsite at Google via Vaco. Led cross-disciplinary teams, optimized user experience for Google Assistant on multiple platforms (Pixel Phones, Google Home Devices, smart home automation devices) • Conducted usability testing sessions to gather insights and refine user interactions on voice AI experience in collaboration with product teams and AI/ML engineers. • Analyzed user behavior to drive user experience decisions, enhancing AI product functionality and ensuring a high-quality, localized user experience. • Championed user-centered design principles, incorporating user feedback to improve product usability and create seamless, intuitive experiences. • Provided mentorship and training to team members, helping them develop skills in user research, design analysis, and quality assurance. ### User Experience Designer @ Honeycomb.ai Jan 2021 – Jan 2021 | Remote, Canada • Increased mobile app engagement by 20% through data-driven design decisions. • Conducted heuristic and competitive analyses to identify user pain points. • Created user stories and wireframes, collaborating with a team of designers. • Utilized Figma to provide visual UX recommendations, enhancing user satisfaction. ### Team Lead - Voice AI @ Apple Jan 2014 – Jan 2016 | Cupertino, California, United States • Led a team of 17 linguistic analysts to enhance Siri’s AI-driven voice recognition capabilities. • Directed quality assurance for multilingual AI datasets, ensuring high accuracy and effective localization. • Collaborated with ML engineers to analyze user queries, refining data training sets for improved voice recognition. ### Voice AI Consultant @ Apple Jan 2014 – Jan 2016 | Apple, Cupertino • Worked as an employee of Welocalize onsite at Apple with Siri team as a voice AI consultant on voice recognition technologies. • Conducted the review of voice AI data in mobile and cloud based apps. Vetted, annotated, rated and analyzed contents. • Found and isolated bugs to ensure the accuracy of the content in terms of functionality, translation and localization plus reviewing source and localized strings in English and Turkish language. • Made translations from English to Turkish to prepare database for projects, evaluated, labelled and vetted output, provided feedback. • Worked closely with a team of engineers, and peers supporting one another. ### Lecturer - TESOL @ Istanbul University Jan 2008 – Jan 2011 | Istanbul, Turkey • Taught English language courses focusing on extensive reading, writing, and grammar in a modular system. • Developed and prepared curriculum tailored for university students, enhancing their learning experience. • Supervised portfolio assignments, fostering skills in note-taking, summarizing, and visual presentation. • Conducted professional training conferences, sharing expertise and best practices in TESOL. ## Education ### AI Design MIT xPRO ### UI/UX Design Springboard ### Bachelor's degree in TESOL, School of Foreign Lang Ed Marmara University ## Contact & Social - LinkedIn: https://linkedin.com/in/zeyneptaymaz --- Source: https://flows.cv/zeynept JSON Resume: https://flows.cv/zeynept/resume.json Last updated: 2026-04-13