# Ziyi Bai > Software Engineer Location: Seattle, Washington, United States Profile: https://flows.cv/ziyi ## Work Experience ### Senior Software Engineer @ Flexport Jan 2024 – Present ### Founding Engineer @ Suger Jan 2023 – Jan 2024 | San Francisco Bay Area Suger (www.suger.io) provides a fully automated sales/partnership platform for ISVs to sell on cloud marketplaces, by enabling listing, order execution, metering/billing, and co-sell. Backed by Craft Ventures, Intel Capital, Y-Combinator, and others. ### Software Development Engineer @ Amazon Jan 2016 – Jan 2023 • Designed and developed a new version of transportation appointment service between fulfillment centers. Improve scalability for our backend system. • Designed and developed Amazon fulfillment center configuration service for transportation scheduling. Serverless service, provided APIs for fulfillment center management to update appointment scheduling configuration. • Work with data scientists to design and develop the service to estimate inbound appointments targeting time windows. The major data source for transportation scheduling performance evaluation. • Design and develop a workflow to educate voice-only customers using the Alexa app. Increase the number of active mobile customers. • Develop response prompt management to auto-release a new version of prompts. Improve the resource management. ### Software Engineer Intern @ Dianping.com Jan 2012 – Jan 2013 | Shanghai ## Education ### Master of Science (M.S.) in Software Engineering Rochester Institute of Technology Jan 2013 – Jan 2016 ### Bachelor's degree in Software Engineering Southeast University Jan 2009 – Jan 2013 ## Contact & Social - LinkedIn: https://linkedin.com/in/baiziyi --- Source: https://flows.cv/ziyi JSON Resume: https://flows.cv/ziyi/resume.json Last updated: 2026-03-22