Working on core digital platform capabilities that support over 40 million customers across 34 markets. My role focuses on product discovery, backlog management, and cross-functional collaboration in a lean-agile environment, partnering with technology and transformation teams to deliver scalable, data-informed platform solutions that support global digital experiences.

Led the HSBC IWPB Wealth design of complex financial trading journeys—from investment onboarding, multiple class of asset type trading journeys and goal-based planning to portfolio insights—collaborating closely with PMs, engineers, and data teams.

Contributed to HSBC global build of our new mobile app, receiving 3 awards at the IF Design Awards, one of the most recognised marks of Design Excellence.

• Best User Experience - Retail/ Banking CX

• Best Service, System & Process Design

• Best Branding Communications Design - Apps/ Software

• Identify, design, and execute on new business opportunities, operational systems, and processes that enhance the growth of corporate business innovation for global financial institutions

• Initiate and deliver partnership deal flow sessions with global financial institutions to identify their pain points and technology needs

• Engage with corporate partners in their strategic planning of technological innovation milestones by providing consulting services to support organizational structure change efforts, budget processes, and PoC process improvements

• Conduct research that supports teams in building verticalized technology incubator ecosystems

Fund Raising Digital Solutions - Internal, Industrial Research, Training and Educating Data Analysis & Data Visualization, M&A Presentations, Pitch Materials, UX Research