• Modernize multiple complex health plan tools (data-dense workflows, quoting, enrollment, book of business) for hundreds of thousands of internal and external users
• Own and evolve a Figma design system (450+ components, tokens, documentation) to support 100+ designs for a national health insurer, enhancing both internal efficiency and product consistency
• Translate large design files or complex requirements into clear, pixel-perfect, functional prototypes using Figma Make with existing design systems, saving weeks of time
• Lead cross-functional problem-solving, ideation, and prioritization workshops and design reviews to drive product alignment and innovation
• Led interface audits across all files, mapping every component's usage context and design decisions to enhance components and create flexible, context-aware guidelines, saving customization time in development
• Educate design system users on best practices through documentation (usage guidelines, dos/don’ts, examples, component searchability), accelerating adoption