# Zoi Mains-Karagouni > Global Design Experience | Retail | Workplace | Hospitality Location: Santa Clara, California, United States Profile: https://flows.cv/zoi Zoi is the Director, Senior Principal of Workplace Design at Marvell, with a global background in architecture, spatial design, and human-centered experience strategy. A licensed architect in Athens, Greece, she has lived and worked across Europe and the United States and is currently based in California. Her career spans influential roles at Starbucks, Vivint Smart Home, Delta Air Lines, and Ford Motor Company, where she led design strategies for retail, airports, mobility, and large-scale workplace and customer environments. Zoi’s work has shaped experiences for millions of people daily—always rooted in community, culture, and empathy. Passionate about giving back, she has served on civic design boards and continues to focus on creating sustainable, people-first environments that connect business goals with meaningful human experiences. ## Work Experience ### Director, Senior Principal Workplace Design and Employee Experience @ Marvell Technology Jan 2026 – Present | Santa Clara, California, United States Leading the workplace design experience for Marvell’s Santa Clara headquarters and establishing global design guidelines to ensure spatial excellence, consistency, and brand alignment worldwide. ### Global Retail Design Experience @ Ford Motor Company Jan 2024 – Jan 2026 | San Francisco Bay Area Leading the global retail design experience team. We create meaningful spaces for our 3,000 dealerships in US as well as our global markets. Design ideas become prototypes, then pilots which lead to inspiring innovative spaces and successful program launches. ### Spatial Design Director, XD @ Ford Motor Company Jan 2022 – Jan 2024 | San Francisco Bay Area Leading design concepts for the end-to-end customer experience. Developing a new generation of designs using cutting edge technology and a human center approach. Creating the future of retail for Ford globally one design experience at a time. ### Director of Global Design Experience @ Delta Air Lines Jan 2019 – Jan 2021 | Greater Atlanta Area I lead the human-centered design concepts of all airport customer experience from the curb to the gate for Delta Air Lines globally. Designing a seamless, stress free, future generation of airport experiences inspired by our loyal customers and talented employees. ### Director of Design, Retail Experience & Workplace Design @ Vivint Smart Home Jan 2017 – Jan 2019 | Lehi, Utah Leader and creator of the retail experience for all customer facing spaces. Develop a series of concepts for architectural spaces, workplace environments, retail design, furniture design and industrial design in order to support the fast pace growth of the company. Leading a cross functional team within marketing focused on multidisciplinary designs that include projects as: Retail Experience, Flag ship stores, Designs for the Vivint Smart Home Arena for Utah Jazz, innovative designs for the CES booth exhibits, and workplace design innovation for all Vivint Smart Home employees. ### Design Review Board Member @ Redmond City Council Jan 2016 – Jan 2017 | Redmond Reviews and approvals of residential and commercial projects in the city of Redmond. Approaching design to achieve a balance and bring harmony between the architectural element and the human interaction. ### Senior Architectural Concept Designer @ Starbucks Jan 2015 – Jan 2017 | Greater Seattle Area A lead role on the Starbucks design store concepts elevating the experience of the brand focused on human-centered design and leader in Design Led Thinking. Working on innovative ideas from conceptual thinking to poetic spaces and objects that capture the possibilities of creativity and stimulate the human activity. Retail Design, Industrial Design and Fabrication: Sketching to fabrication, engineering problem-solving to final product. Involved in prototype projects with emphasis in architecture, interior design, industrial design, furniture design, art, and landscape architecture. ### Principal Architect @ ARCFACTORY Jan 2010 – Jan 2015 | Thessaloniki/Seattle Developing design concepts and solutions for retail, hospitality and commercial projects from concept to completion. Leading store design and retail fixtures. Managing the design process of all projects and all cross-functional teams internally and externally. ### Principal Architect @ ArchiForm Jan 2005 – Jan 2015 | Thessaloniki Design leader in retail, hospitality and workplace experiences. Managing design development from prototyping and testing to global implementation. Creating meaningful design strategies for customers and employees. ### Lecturer, Interior Design & Architecture @ Lifelong Learning Foundation Jan 2013 – Jan 2015 | Thessaloniki Developed Interior Design course curriculum, syllabus, lecture material and facilitated class instruction. ### Program Creator and Lecturer, Architecture & Fine Art @ ArcFactory Architectural Workshops Jan 2010 – Jan 2014 | Thessaloniki Developed program from the ground up to focus on enabling the success of young students aspiring to become architects through teaching architectural drawings, free hand drawings and model making. ### Designer @ Juurlink [+] Geluk, urbanism and landscape design Jan 2004 – Jan 2005 | Rotterdam Lead projects focused on conceptual landscape designs and urban design model-making. Fields: Model Making| Urban Design| Landscape Architecture ## Education ### Master of Arts (M.A.) in Landscape Architecture University of East London ### Professional Diploma in Architecture University of East London ### Bachelor of Arts in Architecture De Montfort University ## Contact & Social - LinkedIn: https://linkedin.com/in/zoi-mains-karagouni-78635a4a --- Source: https://flows.cv/zoi JSON Resume: https://flows.cv/zoi/resume.json Last updated: 2026-04-13